Payroll Manager

2 days ago


Klang, Selangor, Malaysia Novartis Full time
Job Description

As a Payroll Expert, you will play a crucial role in supporting the development of People Operations (P&O) processes, principles, and guidelines for a small client group. You will also coordinate data analysis and evaluation to support the implementation and/or maintenance of processes/services/continuous improvement in scope.

The major accountabilities of this role include:

  1. Supporting the team in the operational conversion of P&O strategic objectives;
  2. Providing support and specific advice in the implementation of processes and standards for all P&O Services aspects;
  3. Supporting the identification and planning of services P&O Services will provide;
  4. Handling standard service requests, answering questions, resolving problems if possible, or supporting problem resolution by close collaboration with next-level support and/or experts;
  5. Performing user administration tasks (e.g., access management);
  6. Tracking service requests and troubleshooting – analyzing error messages and questions;
  7. Supporting periodic cost and efficiency analyses to support productivity objectives;
  8. Supporting personnel cost budgeting process and control;
  9. Supporting evaluation of the services/processes/continuous improvement in scope;
  10. Contributing to P&O Services projects at country or BU level.
Requirements

To be successful in this role, you will need:

  1. A university-level degree and equivalent experience in HR, Business Management, or any related field;
  2. Proficient in English and Mandarin – both written and spoken, excellent communication skills as language support is needed for specific countries;
  3. At least 4 years of experience in managing payroll data and ideally gained within a healthcare/pharmaceutical/shared services environment;
  4. Ongoing customer value by co-creating and developing compelling customer-focused solutions.
About Novartis

Novartis is committed to reimagining medicine to improve and extend people's lives. Our purpose is to become the most valued and trusted medicines company in the world. We strive to achieve this through our talented associates who drive us each day to reach our ambitions.



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