Supply Chain Coordinator
5 days ago
In this exciting role, you will be responsible for managing the entire order processing and customer service lifecycle. This involves closely coordinating with internal and external stakeholders to ensure timely delivery and shipment updates. You will handle a high volume of orders, troubleshoot shipment-related issues, and focus on maintaining exceptional customer satisfaction metrics.
Responsibilities
- Experience in Order Management/Customer Service within Manufacturing.
- Well-versed in shipping related documents and requirements and closely follow up with shipment tracking to ensure a smooth order fulfilment cycle.
- Closely liaise with internal stakeholders – Sales, Logistics & Production – to ensure continuous product availability and customers are well notified.
- Day-to-day customer service & order management problem-solving skills.
- Able to operate independently and proactively.
- Effective communication skills in English are a must, both spoken and written.
What's Next
This opportunity will serve as an excellent platform to showcase regional knowledge and your ability to manage a fast-evolving business category in a world-leading organisation. Career advancement opportunities are coupled with a competitive remuneration package.
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