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Senior Technology Associate

3 weeks ago

Penang, Malaysia Quix Recruitment Group Full time

A prestigious global accountancy firm, known for providing a wide range of professional services, is seeking an experienced Senior Associate to join their technology support team in the Caribbean.

This role offers a unique opportunity to work with a dynamic global organization, offering a competitive benefits package, including vacation, medical coverage, and pension.

**Job Summary:**

As a Senior Associate, you will provide essential technology support to the local office, including troubleshooting, end-user support, asset management, and customer service for hardware, software, and networks.

  • Develop and implement effective solutions to resolve technical issues and improve overall service delivery.
  • Collaborate with internal teams to manage technology-related issues and improvements.
  • Provide expert guidance on technology tools and platforms to clients.
  • Maintain accurate records of all work performed, including research, resolution, and support provided.