Operations Specialist

3 days ago


Shah Alam, Selangor, Malaysia DB Schenker Full time

As a Logistics Officer at DB Schenker, you will be part of a global logistics network that enables seamless connections across the world. Our diverse team fosters individual growth and development, celebrating unique backgrounds, perspectives, and skills.

Responsibilities:
  • Maintain awareness of operational processes and comply with them.
  • Coordinate daily interactions with customers and transporters to meet delivery targets.
  • Accurately collect data and submit comprehensive reports to executives and customers.
  • Effectively manage the receipt and dispatch of shipments.
  • Partner with customers to resolve complex issues and collaborate with the operations team to meet delivery deadlines.
  • Verify shipment documentation for accuracy and completeness.
  • Develop and implement process improvements.
  • Report any discrepancies to executives.
  • Take on executive responsibilities during their absence.
Key Requirements:
  • Equivalent to SPM or Diploma qualification.
  • At least 1 year of experience in warehouse operations/customer service.
  • Familiarity with Warehouse Management System and proficiency in handling electronic devices like RF scanners.
  • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Access, VBA).
  • Strong analytical skills and experience in creative problem-solving.
  • Excellent communication skills for interacting with internal and external customers.
  • A strong learner, team player, and adaptable individual.
  • Detailed-oriented, analytical, and resourceful.
  • Flexibility to work in fast-paced environments and perform overtime when necessary.

This role requires valid rights to work and reside in Malaysia.



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