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Cybersecurity Operations Manager
1 week ago
At Upscale Sdn Bhd, we are seeking an experienced Cybersecurity Operations Manager to lead and coach a team of security engineers in supporting security operations and IT infrastructure.
Responsibilities:
- Lead and coach a team of security engineers in supporting security operations and IT infrastructure.
- Ensure that the IT support team is providing high-quality support to our customers.
- Develop and implement new support processes and procedures.
- Mentor and develop junior IT support staff.
- Stay up-to-date on the latest cybersecurity threats and vulnerabilities.
- Respond to security incidents in a timely and effective manner.
Qualifications:
- 5+ years of experience in IT support, with 3+ years of experience in a supervisory or management role.
- Experience in leading and coaching a team of IT professionals.
- Experience in implementing or maintaining security solutions including SIEM, firewalls, EDR, etc.
- Proven ability to develop and implement new support processes and procedures.
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical skills.
- Ability to work independently and as part of a team.
Benefits:
- Competitive salary and benefits package.
- Opportunity to work with a talented team of cybersecurity professionals.
- Chance to make a real difference in protecting our customers from cyber threats.
