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Satellite Services Director

3 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Maxis Full time

Innovative Leadership for Satellite-Based Services

Job Summary

The Satellite Services Director will be responsible for leading the development and management of our VSAT and satellite-based services. This includes overseeing the entire product life cycle, conceptualizing new products and features, managing customer journeys, and driving sales.

Key Accountabilities
  • Conceptualize and execute the development and launch of new satellite-based products and services based on market requirements and emerging technologies.
  • Manage the entire product life cycle for VSAT services to ensure our portfolio remains relevant and profitable.
  • Provide support and enablement to Sales and Partners to achieve revenue targets and NPS objectives.
  • Develop product strategies and roadmaps that maintain competitiveness in the market by analyzing competitors' technology and offerings.
  • Analyze user feedback, customer satisfaction, dashboards, and metrics to identify areas for improvement.
  • Collaborate with cross-functional teams from Sales, Marketing, Engineering, and IT for successful go-to-market propositions.