E-Commerce Billing Coordinator

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia e2open Full time
Accounting and Customer Service

The Billing Analyst role at e2open combines technical expertise with exceptional customer service skills. The ideal candidate will oversee billing processes for designated areas, fostering strong relationships with customers and internal teams while ensuring seamless AR operations.

Key Responsibilities:

  • Manage PO receipt and billing processing for assigned regions.
  • Collaborate closely with local teams and partners to optimize AR efficiency.
  • Prepare and dispatch accurate invoices and credit memos according to contract timelines.
  • Validate Sales Order accuracy and completeness within NetSuite.
  • Coordinate subscription and PS invoicing processes.
  • Support integration efforts for newly acquired companies.
  • Adhere to accounting standards and maintain regulatory compliance.
  • Support audit activities and preserve detailed records.
  • Foster strong relationships with customers and internal stakeholders.
  • Assist management in project completion and miscellaneous tasks.
  • Investigate and resolve billing discrepancies through coordination with Collections and Sales teams.


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