Client Services Manager Role
4 days ago
Welcome to Eastspring Investments, a global asset manager with Asia at its core.
Senior Executive - Client ServicesWe aim to create a culture that values diversity and promotes inclusion for all stakeholders.
As a Senior Executive, you will play a vital role in delivering exceptional customer experiences and driving business results.
Main Responsibilities:
- Manage customer interactions across multiple channels, ensuring timely and effective responses.
- Lead the resolution of customer complaints and issues, adhering to our SOP.
- Develop and implement process improvements to enhance customer satisfaction and efficiency.
- Work closely with the team to achieve targets and drive business growth.
- Stay up-to-date on unit trust products and company policies to provide expert advice.
Requirements:
- At least 5 years of experience in customer-facing roles.
- Familiarity with financial services or unit trust industry preferred.
- Excellent written and verbal communication skills in English.
- Experience with CRM systems and workflow management tools beneficial.
- Strong problem-solving and analytical skills, with a focus on customer-centric solutions.
-
Client Services Coordinator
14 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia MUFG Investor Services Full timeJob Summary:This role provides an opportunity to work in a dynamic team environment, supporting the delivery of exceptional client services. The successful candidate will have excellent communication and organizational skills, with a strong attention to detail.Responsibilities:Prepare documents, reports, and presentations for the Client Account Management...
-
Client Services Associate
13 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia MUFG Investor Services Full timeAbout UsMUFG Investor Services partners with over 480 global investment firms to deliver exceptional results.We offer a range of services, including administration, asset services, banking, and fund financing.Our team is committed to excellence, working together to deliver value to our clients.Key Job Functions:Trade execution and management.Audit and...
-
Client Service Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia HH Global Full timeWe are seeking a highly skilled Account Manager to join our team at HH Global.The ideal candidate will have experience in account management, working within a contracted environment to strict SLAs (service level agreements) and KPIs (key performance indicators).About the roleThis is an exciting opportunity to join a dynamic team and contribute to the success...
-
Client Service Professional
13 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Citigroup Inc. Full timeAbout UsCiti is a leading financial services institution with operations in over 160 countries. Our mission is to empower individuals and communities to achieve their financial goals. We strive to provide innovative solutions that meet the evolving needs of our clients.In this role, you will be part of a high-performing team that delivers exceptional results...
-
Client Operations Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia MUFG Investor Services Full timeAbout the RoleWe are looking for a Client Operations Manager to join our team at MUFG Investor Services.About MUFG Investor ServicesWe partner with over 480 global investment firms to provide administration, asset services, banking, and fund financing across 14 global locations.This is an exciting opportunity to work in a fast-growing company in Financial...
-
Client Services Leadership Role
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia MUFG Investor Services Full timeKey Skills and Qualifications Bachelor's degree in Banking/Finance/Mathematics/Accounting/Economics or equivalent qualification. Minimum 12 years progressive fund administration experience in Private Equity and/or Real Estate. Strong computer skills with proficiency in Microsoft Office products, particularly Microsoft Excel. Strong knowledge of IFRS, US...
-
Senior Client Services Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Citigroup Inc. Full timeAt Citigroup Inc., we're committed to delivering exceptional client experiences across our global network. With a rich history spanning over 200 years, we've established ourselves as a leading provider of financial services and products to clients worldwide.Our TeamWe're currently seeking a high-caliber professional to join our team as a Senior Client...
-
Senior Finance Manager Role
13 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Linc Shared Services Full timeWe are seeking an experienced Senior Finance Manager to lead our financial operations team. The successful candidate will have a strong background in finance, accounting, or financial management, with at least 5-7 years of experience in a similar role.The ideal candidate will have a proven track record of financial reporting, budgeting, and forecasting,...
-
Client Operations Lead
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia MUFG Investor Services Full timeClient Operations LeadFull-timeRank: LeadEmployment Type: Permanent Full TimeAbout MUFG Investor Services:A global player in the financial services sector, supporting over 480 investment firms with administration, asset services, banking, and fund financing expertise.We have a strong presence in 14 global locations, offering a diverse and dynamic work...
-
Client Servicing Manager Lead
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tinker Studio Sdn Bhd Full timeAbout the JobIn this role, you will be responsible for managing client relationships, leading client meetings, creating proposals, and overseeing campaigns to drive business growth.Responsibilities and ExpectationsManage multiple client accounts simultaneously, ensuring timely and effective communication.Collaborate with internal teams to execute campaigns...
-
Client Servicing Professional
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Crestbrick Pte Ltd Full timeAbout Crestbrick WPCrestbrick WP is a dynamic real estate servicing firm established in 2019 in Singapore. Our mission is to provide exceptional service to our clients, helping them achieve their goals through property investments.We are committed to delivering a comprehensive handholding experience for our clients, from research and curation of investable...
-
Manager, Client Services
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Aon Hewitt Full time**Job Summary:**We're looking for a seasoned insurance professional to join our team in a hybrid role with flexibility to work virtually and from the office.The ideal candidate will have experience managing sales and client interaction, with a strong background in the insurance industry or other related fields.
-
Country Client Services Director
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Full timeJob DescriptionWe are seeking an experienced professional to fill the role of Country Client Service Head. This position is responsible for managing and maintaining a strong level of satisfaction among our most important clients within Securities Services globally.The client base includes some of the largest global financial institutions, which have...
-
Client Service Expert
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Publicis Groupe Sweden Full timeJob OverviewWe are seeking a talented Senior Account Executive to join our team at Publicis Groupe Sweden. This role is ideal for an individual who is passionate about delivering exceptional client service and has a proven track record of success in the Advertising industry.You will be responsible for managing assigned accounts, working closely with internal...
-
Client Servicing Expert
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Aon Full timeAon is committed to helping organizations make better decisions and achieve their goals. As a leading provider of risk, retirement, and health solutions, we believe that the best outcomes come from collaboration and innovation.Our team in Southeast Asia is seeking an experienced Associate Consultant, Data Solutions to join our ranks. In this role, you'll be...
-
Client Services Director
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Mufg Investorservices Full timeFund Accounting Team LeaderAbout MUFG Investor Services:We offer a unique opportunity to lead a team of experienced professionals in fund accounting, providing high-quality results to our clients.The successful candidate will be responsible for managing client relationships, ensuring service level agreements, and delivering high-quality results to meet...
-
Client Service Expert
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia StashAway Full timeWe are seeking a highly motivated and experienced Client Service Subject Matter Expert to join our growing team at StashAway, a leading digital wealth management platform.Key ResponsibilitiesClient Support:Provide first-line support to clients via various channels (phone, email, chat) and handle complex client inquiries, complaints, and requests in a timely...
-
Client Services Lead
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeAbout the RoleWe are looking for a talented Client Services Lead to join our team at Prudential Hong Kong Limited. As a Client Services Lead, you will be responsible for providing exceptional client service and ensuring that clients receive the highest level of service.Main ResponsibilitiesProvide Excellent Client ServiceCollaborate with Cross-Functional...
-
Client Servicing Media Planner
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia TRIO HAUZ SDN BHD Full timeAbout the RoleWe are seeking a dynamic and experienced Client Servicing Executive with strong expertise in Media Planning and Buying to join our team.The ideal candidate will have a proven track record in managing client relationships, developing effective media strategies, and executing media plans across various platforms.This role requires a blend of...
-
Client Servicing Executive
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia TRIO HAUZ SDN BHD Full timeAbout the JobWe are seeking a seasoned Client Servicing Executive with expertise in Media Planning and Buying to join our team.The ideal candidate will possess a proven track record in managing client relationships, developing effective media strategies, and executing media plans across various platforms.This role demands a blend of client management skills,...