Software Application Technician
4 days ago
Konica Minolta Malaysia is seeking an experienced Technical Support Specialist for Applications to join our team. As a Technical Support Specialist for Applications, you will be responsible for providing technical support and guidance to customers and internal stakeholders on the use of our applications.
Key Responsibilities:
- Provide technical support and guidance to customers and internal stakeholders on the use of our applications.
- Develop and maintain documentation and knowledge base articles related to our applications.
- Work closely with business users to understand and gather business requirements and facilitate process improvement, harmonization, change management, and project management.
- Research and develop proposals (including cost, timeline, and effort estimation) to address issues on productivity and efficiency based on continuous feedback and a deeper understanding of the company's process and business directions and needs.
Requirements:
- Candidate should possess a Diploma / Advanced Diploma, Bachelor Degree or equivalent in Business Studies / Administration / Management, Computer Science / Information Technology.
- Preferably at least 2 years of related working experience in IT systems support.
- Excellent communication skills in English and Malay for both spoken and written.
- Ability to work independently and as part of a team.
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Petaling Jaya, Selangor, Malaysia Konica Minolta, Inc. Full timeAbout the RoleWe are seeking a skilled Software Application Technician to join our team at Konica Minolta Malaysia. As a Software Application Technician, you will play a critical role in ensuring the smooth operation of our company's software applications.Key Responsibilities:Install, configure, and troubleshoot software applications.Develop and maintain...
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