Remote Digital Asset Specialist

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Hotels Corporation Full time

We are looking for a talented Remote Digital Asset Specialist to support our daily operations in the Asia Pacific region. As part of the Digital Content team, you will be involved in maintaining the smooth content operation of our hotels' needs.

Candidates for this supporting role should have experience learning different digital software, ideally content management systems. You will engage with a diverse group of stakeholders and colleagues, both regionally and globally.

The ideal candidate will have excellent interpersonal skills, be proficient in both English and Chinese, and possess a good aesthetic sense. A mix of tasks performed under supervision and independent work across various content and asset management systems, as well as image editing software.

Key Responsibilities:

  1. Handle day-to-day website content requests through a central ticketing system
  2. Support content updates on Hyatt platforms including hyatt.com, alilahotels.com, the World of Hyatt app, and WeChat mini app
  3. Assist in new website launches for hotels during pre-opening and transitional phases, collaborating with regional stakeholders to meet deadlines
  4. Review assets to ensure adherence to our asset submission standards
  5. Crop and upload images to ensure optimal framing
  6. Ensure quality control of digital assets and maintain organized asset libraries
  7. Facilitate cross-functional communications with stakeholders and manage turnaround times
  8. Contribute to the documentation of best practices and processes
  9. Conduct audits of hotel websites


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