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Medical Device Product Specialist

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Cochlear Full time

Cochlear is a market-leader in implantable hearing devices, and we are committed to delivering exceptional quality and reliability. We are seeking a highly skilled Product Monitoring Specialist to join our team.

The ideal candidate will have a strong background in medical device experience and excellent analytical skills. They will be responsible for monitoring product feedback, collaborating with cross-functional teams, and resolving issues. If you are passionate about making a difference in people's lives and have a keen eye for detail, we encourage you to apply.

About the Job:

  • Monitor and analyze product feedback from customers and stakeholders
  • Collaborate with cross-functional teams to identify and resolve issues
  • Develop and maintain processes to ensure efficient issue resolution
  • Provide high-quality support to customers and internal stakeholders

Requirements include:

  • Bachelor's degree in a related field (e.g., Computer Science, Software Engineering)
  • Strong analytical and problem-solving skills
  • Excellent communication and collaboration skills
  • Ability to work independently and as part of a team