Customer Service Liaison

Job DescriptionThe ideal candidate will be a strong communicator with excellent customer service skills. They will have a minimum diploma in any field and prior experience in customer service or engineering roles is an advantage.Key Responsibilities:Handle incoming customer inquiries via various channels in a timely manner.Provide accurate information about...

Key Performance IndicatorsThe ideal candidate will have a strong track record of meeting key performance indicators, including:Revenue commitmentLoading and commitments gapOn-time deliveryError and omission ratesAccounts receivable performanceEngineering change order efficiencyReturns material authorizationWhy Join Our TeamThis role offers a unique...

Job DescriptionThe Customer Service Director will oversee the client support operations, ensuring timely, professional, and effective communication and support throughout the client journey.This role involves leading a team of customer service representatives, streamlining internal processes, and serving as a key liaison between clients and internal...

The Customer Service Manager will be responsible for overseeing the agency's client support operations. This role ensures clients receive timely, professional, and effective communication and support throughout their journey with us. You will lead the customer service team, streamline internal processes, and act as a key liaison between clients and internal...

Sales Service Executive (AEON Credit Inderawasih)OverviewAEON Credit Service is a leading consumer financing provider with operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan, and China. Established in Malaysia since 1996, we offer easy payment schemes for consumer goods and personal financing based on Syariah principles.Our business philosophy...

About the Job:This is a challenging role for an experienced Front Office Manager. The successful candidate will be responsible for managing office administration, ensuring customer satisfaction, and providing exceptional customer service at the front office.Key Responsibilities:Manage office administration tasksEnsure customer satisfaction through effective...

Job OverviewWe are seeking a skilled Customer Service Executive to join our team. The successful candidate will be responsible for handling policy enquiries, assisting customers in policy renewals, processing service requests, and supporting day-to-day branch operations.This is an excellent opportunity to develop your customer service skills and work in a...

About the JobWe are looking for a talented Customer Service Representative to join our team. In this role, you will be responsible for providing excellent customer service, promoting our products and services, and working collaboratively with colleagues to achieve sales goals.Responsibilities:Deliver exceptional customer experiences through proactive...

Customer Service ExecutiveFewer than 40 applicants. You still have a chance- Minimum Diploma in any field- Prior experience in customer service or engineering roles is an advantage- Strong communication skills in Bahasa Malaysia and English (Mandarin is a plus)- Friendly, patient, and customer-oriented attitude- Able to work independently and as part of a...

This role requires a high level of integrity and accountability. The successful candidate will engage with walk-in customers, recommend bank products and services, and provide superior customer service.Key ResponsibilitiesProvide exceptional customer service to meet expected CSAT scores and Mystery Shopping Results;Carry clear targets for specific products...