Delivery Excellence Manager

4 days ago


Petaling Jaya, Selangor, Malaysia EPF Malaysia Full time
Role Overview

The Programme Delivery Manager will be responsible for overseeing and guiding large-scale programmes that involve multiple teams and departments. This role requires strong leadership skills, excellent interpersonal and communication abilities, and a proven track record of managing complex programmes using both Waterfall and Agile methodologies.

Main Responsibilities:
  1. Key liaison with business departments to translate ideas into scalable, value-driven projects.
  2. Consistent adherence to Project and Agile governance frameworks across programmes.
  3. Monitoring and reporting programme-level KPIs, such as velocity, progress, and delivery timelines.
  4. Cross-team collaboration and dependency management.
  5. PPM tool and Agile platform guidance.
  6. Stakeholder engagement and alignment.
  7. Delivery team enablement.
  8. Continuous improvement initiatives.


  • Petaling Jaya, Selangor, Malaysia Career Horizons Full time

    About the RoleCareer Horizons is a dynamic organization that prides itself on delivering innovative solutions. We are currently seeking an experienced Delivery Excellence Lead to join our team.Key Accountabilities:Develop and maintain relationships with stakeholders to ensure seamless project delivery.Oversee project scope, schedule, budget, and resources to...


  • Petaling Jaya, Selangor, Malaysia Fresenius Medical Care Full time

    About the Role:We are seeking an experienced Clinical Executive to join our Peritoneal Dialysis Business Unit.As a Clinical Executive, you will be responsible for ensuring excellence in the delivery of service and promoting confidence in the clinical application of our dialysis products among patients and customers.You will provide general account management...


  • Petaling Jaya, Selangor, Malaysia Johnson Controls Full time

    The Service Delivery Manager is responsible for the day to day management of people, customer requests and systems to ensure KPI's and Service Levels are met. This includes planned/ unplanned technician scheduling & dispatching management, customer service requests coordination (from initiation to completion), parts management, prompt billings, and ensuring...


  • Petaling Jaya, Selangor, Malaysia Aurecon Group Full time

    At Aurecon, we re-imagine engineering by combining technical expertise with innovative thinking. Are you up for the challenge?Key ResponsibilitiesWe are seeking a highly skilled Design and Delivery Manager to lead our Buildings Mechanical and Electrical projects.The ideal candidate will have at least 10 years of experience in leading delivery of...


  • Petaling Jaya, Selangor, Malaysia Balazs Full time

    About the JobThe Service Desk Operations Lead will be accountable for the execution of two core services within APAC: Remote Support and Automation. This person will drive efforts to shift work to the Service Desk for automation opportunities, engage to ensure delivery and monitor adoption of automation services, and oversee the day-to-day operations within...


  • Petaling Jaya, Selangor, Malaysia AM Sales & Marketing Sdn Bhd Full time

    We are seeking a Service Delivery Manager to join our team at AM Sales & Marketing Sdn Bhd. As a key member of our operations team, you will be responsible for ensuring seamless delivery of our services to our clients. If you have a passion for delivering exceptional results and building strong relationships with customers, we encourage you to apply.About...


  • Petaling Jaya, Selangor, Malaysia Digital Labs Sdn Bhd (from M1) Full time

    We are looking for an exceptional IT service delivery manager to join our team. As an IT service delivery manager, you will be responsible for managing the relationship with our clients and ensuring that their needs are met through the delivery of high-quality services. Your expertise in cloud infrastructure and service delivery will be essential in helping...


  • Petaling Jaya, Selangor, Malaysia Hartalega Full time

    Job Overview:Key ResponsibilitiesCollaborate with the Project Manager to track project progress, coordinate issues, plan activities, and report on quality objectives.Ensure adherence to procedures for infrastructure project requests, project planning, progress tracking, and documentation management.Develop strong relationships with supplier PMOs and teams to...


  • Petaling Jaya, Selangor, Malaysia Balazs Full time

    About the JobWe are seeking a highly skilled Global Service Delivery Manager to join our team at Balazs. The successful candidate will be responsible for overseeing the day-to-day operations of our service desk, ensuring high levels of customer satisfaction and efficiency in all aspects of service delivery.The ideal candidate will have extensive experience...


  • Petaling Jaya, Selangor, Malaysia Hemmersbach GmbH & Co. KG Full time

    Benefits:Pension schemeHealth insuranceEmployee discounts


  • Petaling Jaya, Selangor, Malaysia Johnson Controls, Inc. Full time

    We are looking for a highly skilled Service Delivery Expert to join our team at Johnson Controls, Inc. The ideal candidate will have extensive experience in managing service operations and will be responsible for delivering exceptional customer service.About the Job:Provide leadership and guidance to assigned teams to ensure efficient delivery of...


  • Petaling Jaya, Selangor, Malaysia Air Liquide Full time

    A world leader in gases, technologies and services for Industry and Health, Air Liquide seeks a seasoned professional to lead the execution of 2 core services within the Asia Pacific region.Job DescriptionThe Service Desk Service Delivery Manager will be accountable for the day-to-day operations within remote support, driving efforts to shift work to the...


  • Petaling Jaya, Selangor, Malaysia EPF Malaysia Full time

    Job SummaryAs a Programme Delivery Manager under the Transformation Management Office, you will play a crucial role in overseeing and guiding large-scale programmes that involve multiple teams and departments. Your focus is on ensuring outcomes and benefits are achieved while delivering within the defined scope, timeline, quality standards, and...


  • Petaling Jaya, Selangor, Malaysia VitalAire Canada Inc. Full time

    Job DescriptionThis role is responsible for the execution of core services within APAC, including Remote support and Automation. The successful candidate will be accountable for managing day-to-day operations, driving efforts to shift work to the Service desk for automation opportunities, and ensuring deliver and monitor adoption of automation services.The...


  • Petaling Jaya, Selangor, Malaysia Hydra X Full time

    **About Us:**We are Hydra X, a company that values diversity, inclusion, and equality. We recognize that we need these qualities to be successful and want to attract, retain, and develop diverse talent at all levels. This means recruiting from the widest possible pool of talent, removing barriers that can prevent our people from reaching their full...


  • Petaling Jaya, Selangor, Malaysia ManpowerGroup Malaysia Full time

    Job DescriptionAs an Operations Excellence Manager at ManpowerGroup Malaysia, you will play a crucial role in driving operational efficiency and ensuring compliance with safety and quality standards. Your responsibilities will include:Developing and implementing training programs for operations personnel to enhance their competence and ensure a safe working...


  • Petaling Jaya, Selangor, Malaysia Hitachi Vantara Corporation Full time

    Job OverviewThe Operations Project Lead plays a vital role in leading projects for protection, control, and substation automation systems, collaborating with the project team. This position requires strong project management skills, with a focus on ensuring successful project execution and delivery, meeting contractual obligations, and maintaining...


  • Petaling Jaya, Selangor, Malaysia CelcomDigi Full time

    About the RoleWe are looking for an experienced Senior Project Delivery Manager to lead our project management team. As a senior member of our team, you will be responsible for planning and executing projects from start to finish.Your expertise in stakeholder management, risk assessment, and issue resolution will be essential in ensuring successful project...


  • Petaling Jaya, Selangor, Malaysia Grab Full time

    Job OverviewGrab, Southeast Asia's leading superapp, seeks a seasoned professional to drive quality assurance and improvement initiatives across its operations in Malaysia & Singapore. As a key member of the Grab Support team, you will partner with cross-functional teams to promote quality excellence and develop strategies that enhance customer...


  • Petaling Jaya, Selangor, Malaysia Nestlé SA Full time

    About the RoleNestlé SA is a global leader in the food and beverage industry. We are seeking an experienced professional to join our team as a Commercial Excellence Manager.Job SummaryWe are looking for a highly skilled individual to maximize field force performance through competency & skill development, selling process improvement, and deployment of...