Sales Professional
5 days ago
About the Job
We are a leading provider of smart mobility solutions with over 2 million subscribers across 23 countries. We are seeking a Telesales Agent to join our team in Johor Bahru.
Key Responsibilities:
- Making outbound calls and selling products to customers.
- Responding to inbound calls from clients and providing them with relevant information.
- Ensuring high-quality sales interactions by providing adequate information to customers.
- Upselling customers to larger products and more extensive packages.
- Managing a list of potential leads and following up with them through subsequent sales pitches.
- Gathering information effectively and listening attentively to customers.
- Building rapport with customers through effective communication.
- Assisting Sales Relationship Managers in arranging appointments with clients when necessary.
Requirements:
- At least 1 year of experience in Telesales or Telemarketing.
- Possession of excellent communication and presentation skills, as well as negotiation skills to deal with customers.
- Ability to communicate in both English and Bahasa Malaysia, as this role involves engaging with clients.
- Able to converse in Mandarin would be an asset.
- Possession of a minimum education level of SPM and above.
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