Field Analyst

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia NTT DATA Full time
About the Role

We are seeking a skilled Field Tech Analyst to join our team in Kuala Lumpur, Malaysia. As a Field Tech Analyst, you will be responsible for providing technical support and services to our clients across various locations.

Key Responsibilities:

  • Provide on-site and remote technical support to resolve IT-related issues efficiently.
  • Install, configure, and troubleshoot hardware and software applications to ensure optimal performance.
  • Manage inventory, deployment, and maintenance of desktop assets, ensuring accurate record-keeping and regular stock checks.
  • Collaborate with internal teams to resolve complex technical issues and provide efficient desktop support.

Requirements

To be successful in this role, you must have:

  • Proficiency in Windows and Mac operating systems, common desktop applications, and basic networking knowledge.
  • Excellent communication and interpersonal skills to interact effectively with clients and internal teams.
  • Able to work collaboratively in a team environment and manage multiple tasks simultaneously.
  • Strong problem-solving skills to troubleshoot complex technical issues.

About NTT DATA

NTT DATA is a leading provider of digital and AI infrastructure solutions, committed to helping clients innovate, optimize, and transform for long-term success. We offer a comprehensive range of services, including business and technology consulting, data and artificial intelligence, industry solutions, and application development and management.



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