Field Technical Analyst
2 weeks ago
Job Summary:
The Field Tech Analyst will provide technical support to clients in person and through various communication channels. This includes troubleshooting and resolving technical issues, setting up and configuring AV equipment, and performing regular maintenance and testing of AV equipment.
Key Responsibilities:
- Provide technical support for desktop issues, including setup, configuration, connectivity, and application troubleshooting.
- Troubleshoot and resolve technical problems, including networking and mobile device issues.
- Set up, configure, and troubleshoot AV equipment for meetings, presentations, and events.
- Perform regular maintenance and testing of AV equipment to ensure reliability and optimal performance.
- Collaborate with internal and external parties to manage and resolve escalations efficiently.
About NTT DATA:
NTT DATA is a trusted leader in digital transformation, committed to helping clients succeed in a rapidly changing world.
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