Sales Associate

3 days ago


Subang Jaya, Selangor, Malaysia BloomThis Full time
About Our Team

We're a close-knit team passionate about delivering exceptional customer experiences and maintaining a clean and organized shop floor. If you're a team player with strong communication skills and a passion for delivering outstanding customer experiences, we'd love to hear from you.

Main Tasks:
  • Customer Engagement:
    • Engage with customers warmly and provide assistance throughout their shopping experience.
    • Help customers select suitable flowers, gifts, and other merchandise based on their preferences and budget.
    • Provide product knowledge and detailed information about different flower varieties, arrangements, and gift items.
    • Address customer inquiries, concerns, and complaints in a professional and timely manner.
  • Sales and POS Operations:
    • Accurately process customer transactions while adhering to proper cash handling procedures and utilizing the point-of-sale (POS) system.
    • Upsell relevant products or services when possible, maximizing sales potential.
    • Maintain a clean and organized cash register area, including handling cash, credit card transactions, and gift certificates.
  • Inventory Management and Merchandising:
    • Support the receipt, inspection, and organization of incoming merchandise.
    • Ensure accurate pricing, labeling, and display of products on the shop floor.
    • Monitor and maintain sufficient inventory levels to meet customer demands.
    • Regularly inspect the freshness and quality of flowers and plants, removing any wilted or damaged items.
  • Store Maintenance and Display:
    • Ensure the shop floor and displays remain clean, tidy, and well-stocked at all times.
    • Arrange and decorate floral displays, guaranteeing they appear visually appealing and well-maintained.
    • Regularly water plants and flowers to ensure they remain fresh and vibrant.
    • Assist in maintaining store supplies, including gift wrapping materials, ribbons, and cards.

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