Sales Associate
3 days ago
We're a close-knit team passionate about delivering exceptional customer experiences and maintaining a clean and organized shop floor. If you're a team player with strong communication skills and a passion for delivering outstanding customer experiences, we'd love to hear from you.
Main Tasks:- Customer Engagement:
- Engage with customers warmly and provide assistance throughout their shopping experience.
- Help customers select suitable flowers, gifts, and other merchandise based on their preferences and budget.
- Provide product knowledge and detailed information about different flower varieties, arrangements, and gift items.
- Address customer inquiries, concerns, and complaints in a professional and timely manner.
- Sales and POS Operations:
- Accurately process customer transactions while adhering to proper cash handling procedures and utilizing the point-of-sale (POS) system.
- Upsell relevant products or services when possible, maximizing sales potential.
- Maintain a clean and organized cash register area, including handling cash, credit card transactions, and gift certificates.
- Inventory Management and Merchandising:
- Support the receipt, inspection, and organization of incoming merchandise.
- Ensure accurate pricing, labeling, and display of products on the shop floor.
- Monitor and maintain sufficient inventory levels to meet customer demands.
- Regularly inspect the freshness and quality of flowers and plants, removing any wilted or damaged items.
- Store Maintenance and Display:
- Ensure the shop floor and displays remain clean, tidy, and well-stocked at all times.
- Arrange and decorate floral displays, guaranteeing they appear visually appealing and well-maintained.
- Regularly water plants and flowers to ensure they remain fresh and vibrant.
- Assist in maintaining store supplies, including gift wrapping materials, ribbons, and cards.
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