Analyst and Liaison Officer

3 days ago


Petaling Jaya, Selangor, Malaysia GXBank Full time
Analyst and Liaison Officer

We are driven by our shared purpose and passion to bring positive transformation to the banking industry.

The Analyst and Liaison Officer will be responsible for providing expert-level support to customers and collaborating closely with the CS operations team.

Key Responsibilities:

  • Provide advanced support via voice, live chat, email, social media, L1 and L2 support.
  • Collaborate with internal teams to resolve complex issues.
  • Guide customers in using the Bank application and resolve issues according to SOP.

Requirements:

  • At least 2 years' experience in a Contact Centre/Customer Service in financial institutions.
  • Tertiary education and proficiency in required languages.
  • Ability to re-prioritise and adapt to an exciting environment.


  • Petaling Jaya, Selangor, Malaysia Jardine Schindler Group Full time

    Analyst, Treasury Front Office (SSC,SAP)Manage cash & liquidity of the assigned country on daily basis and propose cash investment or loan draw down when applicablePrepare 3-month rolling cash flow forecast on monthly basis of assigned country as per agreed SLA timely. Continuously improve CF forecast accuracy over timeVerify and execute foreign exchange...


  • Petaling Jaya, Selangor, Malaysia Silverlake Axis Full time

    About the RoleWe are seeking a Business Solutions Analyst to join our team. In this role, you will be responsible for analyzing business needs, developing solutions, and improving systems.You will work closely with clients to gather requirements, recommend solutions, and ensure that systems function as expected.The ideal candidate will have excellent...


  • Petaling Jaya, Selangor, Malaysia ManpowerGroup Malaysia Full time

    Junior Financial AnalystSalary: RM 5,000Location: Petaling JayaJob OverviewWe are seeking a Junior Financial Analyst to join our team in Malaysia (Kuala Lumpur) office. In this role, you will work with the senior financial analyst to provide insights into Integrated Facility Management (IFM) Project in the region as well as to assist the senior financial...


  • Petaling Jaya, Selangor, Malaysia EPF Malaysia Full time

    Job Summary:The Business Intelligence Analyst will work closely with IT and data engineering teams to ensure the data infrastructure supports accurate and efficient data analysis. The ideal candidate will have strong technical troubleshooting and problem-solving skills.Responsibilities:Collaborate with business leaders to identify information needs and...


  • Petaling Jaya, Selangor, Malaysia International Schools Partnership Full time

    About Our TeamWe are a dynamic and collaborative team committed to delivering exceptional results. We are seeking a Divisional Support Officer to join our team in the Asia division. As a key member of our team, you will be responsible for providing high-level administrative support to our executive team, including the Divisional CEO, CFO, COO, and Chief...


  • Petaling Jaya, Selangor, Malaysia ManpowerGroup Malaysia Full time

    ManpowerGroup Malaysia is a leading provider of innovative workforce solutions. As a Junior Finance Analyst, you will play a crucial role in supporting the financial management team in delivering high-quality results.Key Responsibilities:1. Assist in providing insights into Integrated Facility Management (IFM) projects across the region.2. Support the...


  • Subang Jaya, Selangor, Malaysia Apping Technology Full time

    About the RoleAs a Senior Business Systems Analyst at Apping Technology, you will play a crucial role in driving business growth through data-driven insights and strategic decision-making.The successful candidate will have a strong understanding of business analysis principles, including requirement gathering, process modeling, and project management. They...


  • Petaling Jaya, Selangor, Malaysia Masteron Group Full time

    Job Brief:We are seeking a highly organized and detail-oriented Project Administrative Executives to join our team. As a key member of our project support team, you will be responsible for coordinating project activities, updating project calendars, and communicating with stakeholders.Main Duties:Coordination of project activities, including tracking and...


  • Petaling Jaya, Selangor, Malaysia IKEA Full time

    At IKEA, we are passionate about creating a better everyday life for the many people. As a key member of our team, you will play a vital role in ensuring that our customers receive exceptional service and support.Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Officer. In this role,...


  • Subang Jaya, Selangor, Malaysia Apping Technology Full time

    Minimum QualificationsBachelor's degree in Business Administration, Information Technology, Finance, or related field (Master's preferred).5+ years of experience as a Business Analyst.Strong knowledge of business analysis methodologies (e.g., Agile, Scrum, Waterfall).Proficient in tools like MS Excel, SQL, JIRA, Confluence, and business intelligence...

  • Sr. Analyst

    3 hours ago


    Petaling Jaya, Selangor, Malaysia Eli Lilly and Company Full time

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities...


  • Petaling Jaya, Selangor, Malaysia TE Connectivity Full time

    At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.Job OverviewThe Corporate Risk Analyst (APAC) is responsible for identifying, assessing, and analyzing risks that could impact the organization's strategic and operational objectives. The analyst will...


  • Petaling Jaya, Selangor, Malaysia Cgc Full time

    Senior Finance and Compliance OfficerCgc is seeking an experienced Financial Analyst Lead to join our finance team. In this role, you will be responsible for managing financial data, analyzing financial trends, and identifying areas for process improvement.Your key responsibilities will include:Analyzing financial data to identify trends and areas for...

  • Risk Analyst

    3 hours ago


    Petaling Jaya, Selangor, Malaysia Alphatel Global Sdn Bhd Full time

    This job is a Risk Analyst role where you analyze user behavior to protect the company from suspicious activities. You might like this job because you get to monitor data trends and provide solutions to different departments.In your role as a Risk Analyst, you will be responsible for the risk assessment of company performance by analyzing user profiles &...


  • Petaling Jaya, Selangor, Malaysia TE Connectivity Corporation Full time

    At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.Job Overview:The Corporate Risk Analyst (APAC) is responsible for identifying, assessing, and analyzing risks that could impact the organization's strategic and operational objectives. The analyst will...


  • Petaling Jaya, Selangor, Malaysia Frasers Group Full time

    Get AI-powered advice on this job and more exclusive features.Continue with Google Continue with GoogleAt Frasers Group we're rethinking retail. Through digital innovation and unique store experiences, we're serving our consumers with the world's best sports, premium and luxury brands globally. As a leader in the industry, we're elevating the retail...


  • Petaling Jaya, Selangor, Malaysia Eli Lilly and Company Full time

    About the PositionWe are seeking a talented HR Operations personnel to join our team at Eli Lilly and Company.ResponsibilitiesHR Operations: Develop and implement effective HR operations strategies to drive business results. Identify areas for process improvement and develop recommendations to enhance efficiency and effectiveness. Collaborate with HR...


  • Petaling Jaya, Selangor, Malaysia TE Connectivity Corporation Full time

    At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.Job Overview:The Corporate Risk Analyst (APAC) is responsible for identifying, assessing, and analyzing risks that could impact the organization's strategic and operational objectives. The analyst will...


  • Petaling Jaya, Selangor, Malaysia Strella Consulting Full time

    This job is about designing and implementing application systems to meet organizational objectives. You might like this job because it helps develop IT consulting skills and industry expertise.The Analyst role involves designing, implementing and maintaining application systems to fulfill organizational objectives. Working in collaboration with business...


  • Petaling Jaya, Selangor, Malaysia IKEA Part time

    About UsIKEA is a company that aims to create a better everyday life for many people. We achieve this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them.We operate in several countries and have an ambitious expansion plan to bring our unique approach to new markets....