End User Computing Specialist

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia American President Lines Full time

About the Role:

This role requires a highly skilled and experienced professional who can lead the delivery of IT Workplace services. The ideal candidate will have a deep understanding of end-user computing, Microsoft 365, and modern workplace solutions. They will also possess excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.

Responsibilities:

Develop and maintain technical documentation, including standards, policies, and procedures.Collaborate with IT teams to design, develop, and implement new services and solutions.Provide training and support to end-users on new technologies and solutions.Identify and address technical issues, escalating to senior management as needed.Participate in incident management and problem-solving activities.

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