Computer Support Specialist
3 days ago
Cognizant is a leading provider of information technology consulting and business process outsourcing services.
Job OverviewWe are seeking an experienced Desktop Support Engineer to join our team in Kuala Lumpur, Malaysia.
Key Responsibilities:- Provide technical assistance to clients via phone or remote connection.
- Troubleshoot hardware and software issues to ensure minimal downtime.
- Install and maintain computer hardware and peripherals to ensure optimal performance.
- Configure and upgrade operating systems and software applications to meet client needs.
- Collaborate with cross-functional teams to resolve complex technical issues.
- Develop and deliver training sessions to end-users on computer operation and management.
- Proven experience as a desktop support engineer or support technician.
- Advanced knowledge of computer hardware systems and software applications.
- Strong analytical and problem-solving skills to troubleshoot complex technical issues.
- Excellent communication and interpersonal skills to interact with clients and colleagues.
- Ability to work in a fast-paced environment and adapt to changing priorities.
Associate
Employment TypeFull-time
Job FunctionInformation Technology
IndustriesIT Services and IT Consulting
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