Configuration Management Specialist
2 days ago
Our Mission
As a leader in secure financial messaging services, we strive to create an environment where people can bring their full selves and ideas to the team. We believe in building a workplace that promotes diversity, inclusion, and continuous improvement.
We're looking for an experienced professional to join our team as a Configuration Management Specialist. This role involves administering the CMDB, maintaining standards and procedures, and implementing policies to ensure data integrity.
Key Responsibilities
- Manage the CMDB to ensure accurate and consistent information across the organization.
- Maintain and develop CMDB standards, plans, and procedures to support business operations.
- Implement the CMDB policy and standards, providing guidance to team members on performing CMDB processes.
- Collaborate with service owners to ensure accurate and up-to-date CI mappings.
- Work with the IT Asset and Configuration Manager to develop strategies and roadmaps for CMDB implementation and upkeep.
Requirements
- Minimum 5 years of experience in Configuration Management in banking and financial services.
- Extensive knowledge of the ServiceNow platform.
- Experience in design, implementation, and documentation of the CMDB.
- Excellent stakeholder management and relationship-building skills.
- Ability to work in a fast-paced environment and adapt to changing requirements.
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