Order Administration Specialist
3 days ago
About Trimble:
Trimble is a technology company dedicated to delivering solutions that enable our customers to work in new ways. Our core technologies in positioning, modeling, connectivity and data analytics connect the digital and physical worlds.
As an Order Administration Representative, you will play a critical role in supporting business divisions with processing and managing customer orders accurately and efficiently. You will collaborate with various departments to ensure a seamless quote-to-cash process.
Key Responsibilities:
- Process semi-complex customer orders via various channels.
- Support sales teams with preparing accurate quotes and converting them to orders.
- Monitor order status and communicate delays or issues with customers.
- Address customer inquiries related to order status, software provisioning, shipping information, and product availability.
- Collaborate with distribution centers and inventory/product management teams to stay informed of inventory availability.
- Maintain accurate documentation and verify order details before processing.
- Ensure compliance with company policies and industry regulations.
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