Engineering and Sales Team Lead
1 day ago
Job Summary
We are seeking an experienced Service Manager to join our team in Hudson Singapore.
In this role, you will be responsible for leading the aftermarket service team in Central Malaysia, managing customer relationships, and developing strategic plans to enhance customer satisfaction and retention.
Main Responsibilities:
- Lead and manage the aftersales service team.
- Develop and implement aftersales strategies.
- Oversee costing and profitability.
- Conduct customer negotiations.
- Drive team performance through KPIs, coaching, and fostering cohesion.
Required Skills and Qualifications:
- Diploma/Bachelor's degree in Engineering or related discipline.
- Minimum 6 years of relevant work experience in the relevant sector.
- Strong leadership skills.
- Commercially focused with a problem-solving mindset.
- Ability to work with multiple internal and external stakeholders at different professional levels.
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