Skilled Service Coordinator
3 days ago
About the Position:
We are seeking a highly skilled and experienced individual to join our team as a Skilled Service Coordinator at DXN Holdings Berhad's Beaute Salon. The successful candidate will be responsible for coordinating salon services, ensuring a seamless client experience, and driving sales growth.
Key Responsibilities:
- Coordinate salon services, including scheduling and communicating with clients, to ensure a seamless experience
- Develop and implement promotional events, sales campaigns, and special offers to drive client engagement and sales
- Collaborate with the marketing team to promote the salon's services through social media and other channels
- Monitor and manage salon sales, including service upselling and retail product recommendations, to achieve monthly and quarterly revenue targets
Requirements:
- Diploma or certification in Beauty Therapy, Cosmetology, or a related field preferred; at least 2-3 years of experience in a salon or spa environment, with some experience in a supervisory role
- Strong understanding of salon services, including skincare treatments, facials, and other beauty procedures
- Proficiency in scheduling software, point-of-sale systems, and basic office software (e.g., Excel, Word)
- Knowledge of marketing basics and promotional strategies to drive client engagement and sales
- Customer-focused with a passion for delivering exceptional customer experiences, detail-oriented and organized, capable of managing multiple tasks and handling salon operations efficiently
Benefits:
- EPF / SOCSO / PCB
- Medical and Hospitalisation Leave
- Performance Bonus
- Training Provided
- Overtime Pay
- 5 Working Days
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