Skilled Service Coordinator

3 days ago


Cyberjaya, Selangor, Malaysia DXN Holdings Berhad Full time

About the Position:

We are seeking a highly skilled and experienced individual to join our team as a Skilled Service Coordinator at DXN Holdings Berhad's Beaute Salon. The successful candidate will be responsible for coordinating salon services, ensuring a seamless client experience, and driving sales growth.

Key Responsibilities:

  • Coordinate salon services, including scheduling and communicating with clients, to ensure a seamless experience
  • Develop and implement promotional events, sales campaigns, and special offers to drive client engagement and sales
  • Collaborate with the marketing team to promote the salon's services through social media and other channels
  • Monitor and manage salon sales, including service upselling and retail product recommendations, to achieve monthly and quarterly revenue targets

Requirements:

  • Diploma or certification in Beauty Therapy, Cosmetology, or a related field preferred; at least 2-3 years of experience in a salon or spa environment, with some experience in a supervisory role
  • Strong understanding of salon services, including skincare treatments, facials, and other beauty procedures
  • Proficiency in scheduling software, point-of-sale systems, and basic office software (e.g., Excel, Word)
  • Knowledge of marketing basics and promotional strategies to drive client engagement and sales
  • Customer-focused with a passion for delivering exceptional customer experiences, detail-oriented and organized, capable of managing multiple tasks and handling salon operations efficiently

Benefits:

  • EPF / SOCSO / PCB
  • Medical and Hospitalisation Leave
  • Performance Bonus
  • Training Provided
  • Overtime Pay
  • 5 Working Days


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