Financial Services Executive Director

5 days ago


Ampang Jaya Municipal Council, Malaysia MHA Consultancy Services Sdn Bhd Full time
Role Description

The Senior Operation Executive will play a vital role in ensuring the smooth operation of banking transactions and remittances at MHA Consultancy Services Sdn Bhd. This includes managing and overseeing daily banking transactions, ensuring accuracy, compliance, and timely execution.

Key Responsibilities
  • Accuracy and Compliance: Ensure all account transactions are accurate and comply with relevant regulations.
  • Transaction Flow Management: Monitor transaction flows and promptly address any discrepancies or operational issues.
  • Customer Service: Respond promptly to customer inquiries via phone and chat, providing accurate information and proactive support.
  • Cross-Functional Collaboration: Collaborate with internal teams to fulfill requests and handle escalations.
Requirements and Qualifications
  • Language Skills: Proficiency in Mandarin, English, and Malay.
  • Availability: Ability to start work immediately is prioritized.
  • Work Ethic: Strong sense of accountability, responsibility, and honest work ethic.
  • Adaptability: Willingness to work on a rotating weekend schedule and overtime when needed.
Benefits Package
  • Employer Contributions: EPF/ SOCSO / PCB
  • Leave Entitlements: Annual leave, medical insurance, and medical and hospitalization leave.
  • Professional Development: Training provided.
  • Transportation Benefits: Near public transport and transportation allowance.
  • Performance-Based Rewards: Yearly bonus and increment, high EPF contribution.


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