Sales and Service Professional
5 days ago
The Customer Service Representative will be responsible for providing excellent customer service, addressing customer inquiries, and resolving any issues in a timely and professional manner. This role requires strong communication skills, problem-solving abilities, and a customer-focused mindset.
Key Responsibilities- Customer Service: Provide exceptional customer service, addressing customer inquiries, and resolving any issues in a timely and professional manner.
- Sales Performance: Meet or exceed sales targets by promoting products, suggesting additional items, and upselling/cross-selling opportunities.
- Store Maintenance: Maintain the cleanliness and organization of the store, including restocking shelves, facing merchandise, and keeping the sales floor tidy.
- Teamwork: Collaborate with colleagues to achieve sales targets and maintain a positive store environment.
- Education: Minimum SPM and above.
- Communication Skills: Good communication skills in Bahasa Malaysia and English.
- Teamwork: Strong interest in working in the retail sector and ability to work collaboratively with colleagues.
- Availability: Able to work shifts, overtime, and on weekends and holidays.
- Medical Facilities
- EPF
- SOCSO
- Salary Increase and Bonuses
- Further Education Facilities
- Training/Uniforms Provided
- Rebate Scheme
- Surau and Canteen Provided
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