IT Solutions Expert

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full time

Company Overview: Businesslist is a leading provider of IT services and solutions. We are seeking an experienced IT Solutions Expert to join our team and help us deliver exceptional service to our clients.

Job Summary: As an IT Solutions Expert at Businesslist, you will be responsible for designing, implementing, and managing the company's cloud infrastructure. This includes overseeing cloud operations management, cost optimization, and infrastructure as code using Terraform. You will also support VMware, AWS, Azure, Windows, and Linux administration, as well as provide SME-level support for APAC IT infrastructure issues and escalations.

Responsibilities Include:

  • Design and Implement Cloud Infrastructure: Design and implement scalable cloud and virtualization architectures.
  • Manage Cloud Operations: Manage Azure & AWS cloud operations management, cost optimization, and Infrastructure as Code (IaC) using Terraform.
  • Support IT Infrastructure: Support Microsoft Active Directory, Group policy, Azure AD, Windows, WSUS & Linux administration, IT asset management (Lansweeper).
  • Implement Disaster Recovery and Backup Solutions: Disaster Recovery & Backup Solutions: Veeam, Commvault, AWS EDR for critical systems.
  • Develop Infrastructure Roadmap: Develop infrastructure roadmaps, including on-premises server farm architecture, networking, security, and roadmap development.
  • Ensure Security and Compliance: Ensure security compliance and manage the administration of Microsoft Defender (MDE) for Windows Servers and TrendMicro Cloud One Deep Security for Linux.
  • Migrate Systems: Lead system migration initiatives from on-premises to cloud environments.
  • Administer Veeam: Administer and maintain Veeam Backup & Replication, ensuring patch management and system upgrades.
  • Implement AWS S3: Implement AWS S3 for offsite backup and long-term data archiving and manage backup optimization projects, including transitioning from AWS VTL to AWS SOBR, ensure data protection, recovery strategies, and incident response readiness.
  • Oversee AWS EDR: Oversee AWS Elastic Disaster Recovery (EDR) for critical APAC servers, ensuring successful replication and conducting annual DR drills.
  • Define APAC Regional IT: Define and standardize APAC regional IT server room infrastructure, covering power, cooling, cabling, and security.
  • Manage On-Premises IT: Oversee on-premises IT infrastructure, ensuring high availability, operational reliability, and cost-efficient scalability.
  • Manage Vendor Relationships: Manage vendor SLAs, software compliance, and respond proactively to audit findings.
  • Perform Server Health Checks: Perform Windows & Linux server health checks, upgrades, and decommissioning of EOL hardware.
  • Maintain Lansweeper: Maintain and optimize Lansweeper for IT asset tracking and management.
  • Conduct Security Compliance Checks: Conduct weekly security compliance checks (Trusted Advisor / Azure Cloud Defender), OS/software updates, and vulnerability assessments.
  • Deploy Microsoft Defender: Deploy Microsoft Defender (MDE) security solutions across cloud and agency servers.
  • Provide IT Infrastructure Support: Provide SME-level support for APAC IT infrastructure issues and escalations.

Requirements:

  • Bachelor's degree in IT, Computer Science, or equivalent.
  • 10+ years of experience in IT infrastructure, cloud and on-premises support.
  • Expertise in VMware, AWS, Azure, Windows, and Linux administration.
  • Proven ability to design and implement scalable cloud and virtualization architectures.
  • Strong knowledge of backup and disaster recovery solutions (Veeam, Commvault, AWS EDR).
  • Hands-on expertise with automation tools like PowerShell, Jenkins, Ansible and Terraform.
  • Knowledge of Cloud Adoption Framework (CAF), Enterprise-Scale Landing Zones.
  • Cloud certifications (Azure and AWS architecture/associate).


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