Junior Payment Specialist

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Emerald Zebra Full time
Job Title: Junior Payment Specialist

Emerald Zebra is seeking a highly motivated and detail-oriented Junior Payment Specialist to join our team. As a key member of our Payments Team, you will play a crucial role in ensuring the smooth execution of client transactions, maintaining regulatory compliance, and providing exceptional customer service.

Responsibilities:
  • Process and monitor client deposits and withdrawals, ensuring adherence to relevant regulations and guidelines.
  • Update platform systems with accurate and timely information.
  • Respond to client inquiries and resolve issues in a professional and timely manner.
  • Collaborate with the Compliance and Risk Team to ensure regulatory compliance.
  • Conciliate with customers and service providers on payment-related issues.
  • Perform other duties as assigned by management.
Requirements:
  • Minimum 1-year experience in a relevant position in the finance industry.
  • Excellent computer skills, with proficiency in Microsoft Office applications, particularly Excel.
  • University/College degree in Business, Economics, Finance, or a related field.
  • Fluent verbal and written English (Chinese language skills a plus).
  • Ability to work 12:00-20:00, Monday-Friday (public holidays included).
  • Strong communication and teamwork skills.
What We Offer:
  • A dynamic and multicultural work environment.
  • Opportunities for continuous learning and professional growth.
  • Competitive remuneration and regular salary reviews.
  • A comprehensive benefits package, including company-provided parking and additional days for annual leave and medical visits.

Eligibility: Open to residents of Malaysia with a valid work permit.



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