E-Commerce Business Development Associate

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Plaza Premium Group Full time

This is a critical role within the Plaza Premium Group that plays a key part in driving the growth of eCommerce as a vital channel for a diverse portfolio of premium airport service products. The ideal candidate will work closely with cross-functional teams to create an effective and lasting online consumer journey, boost web visitor engagement, enhance direct channels revenue, and ensure seamless integration of eCommerce systems.

Key Responsibilities
  • Maintain and update all aspects of branded websites to support traffic growth, drive conversions, and increase revenue.
  • Be the primary point of contact for timely updates of content, pricing, and service information across multiple locales and languages.
  • Execute tasks such as content uploading and publishing on the CMS, embedding links within agreed frameworks.
  • Support campaign management across the entire eCommerce ecosystem, focusing on customer lifecycle to drive sales growth, traffic acquisition, and improvements in customer experience.
  • Conduct Quality Control/audit of published content, evaluate website user interface and content to improve user experience and retention.
  • Assist the team in conducting User Acceptance Testing (UAT) for any development and enhancements of the eCommerce platforms.
Seniority Level

Associate

Employment Type

Full-time

Job Function

eCommerce, Digital Marketing, and Business Development

Industries

Hospitality, Travel, and Tourism



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