Room Cleaning and Coordination Specialist

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia SLG Bersatu Sdn Bhd Full time
Job Summary:
We are seeking an experienced Room Cleaning and Coordination Specialist to join our Housekeeping Department. In this role, you will be responsible for coordinating daily activities of Housekeeping operations, including updating daily room assignments, housekeeping bin cards, cleaning schedules, breakages items, and lost and found items. You will also handle incoming messages in official WhatsApp groups and telephone calls to ensure information and requests are communicated promptly to provide delivery of service to guests (internal or external).

Key Responsibilities:
- Coordinate daily activities of Housekeeping operations
- Handle incoming messages in official WhatsApp groups and telephone calls
- Coordinate operation activities for requests with Guest Service and Sales Departments
- Coordinate work activities for room repairs and preventive maintenance with the Engineering Department
- Maintain complete knowledge and information of housekeeping services department and related matters

Requirements:
- High school diploma or equivalent required
- 2+ years of experience in housekeeping or related field
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Strong organizational and time management skills

Benefits:
- Competitive salary and benefits package
- Opportunity to work with a dynamic and growing company
- Collaborative and supportive work environment
- Professional development opportunities
- Recognition and rewards for outstanding performance

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