Housekeeping Operations Coordinator
4 days ago
The Housekeeping Department of SLG Bersatu Sdn Bhd is responsible for maintaining a clean and comfortable environment for our guests. As a key member of our team, you will play a crucial role in ensuring that our rooms are cleaned to the highest standards.
Job Description:
We are seeking an experienced Housekeeping Coordinator to join our team. In this role, you will be responsible for coordinating daily activities of Housekeeping operations, including updating daily room assignments, housekeeping bin cards, cleaning schedules, breakages items, and lost and found items. You will also handle incoming messages in official WhatsApp groups and telephone calls to ensure information and requests are communicated promptly to provide delivery of service to guests (internal or external). Additionally, you will coordinate operation activities for requests with Guest Service and Sales Departments, as well as coordinate work activities for room repairs and preventive maintenance with the Engineering Department. You will maintain complete knowledge and information of housekeeping services department and related matters, and record all enquiries or requests in the log book. Furthermore, you will prepare daily attendance of housekeeping outsource staffs and compile records to submit for monthly submission to the Housekeeping Executive for approval. You will also update and compile inventory checklists of long-stay guests.
Key Responsibilities:
- Coordinate daily activities of Housekeeping operations
- Handle incoming messages in official WhatsApp groups and telephone calls
- Coordinate operation activities for requests with Guest Service and Sales Departments
- Coordinate work activities for room repairs and preventive maintenance with the Engineering Department
- Maintain complete knowledge and information of housekeeping services department and related matters
- Record all enquiries or requests in the log book
- Prepare daily attendance of housekeeping outsource staffs and compile records
Requirements:
- High school diploma or equivalent required
- 2+ years of experience in housekeeping or related field
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Strong organizational and time management skills
- Basic computer skills and proficiency in Microsoft Office
- Familiarity with inventory management systems
Benefits:
- Competitive salary and benefits package
- Opportunity to work with a dynamic and growing company
- Collaborative and supportive work environment
- Professional development opportunities
- Recognition and rewards for outstanding performance
Other Information:
- The selected candidate will be required to undergo a background check and provide proof of eligibility to work in Malaysia.
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