Service Delivery Expert

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full time
About the Company:

BID Operations is a dynamic company that operates in the IT Services and IT Consulting industry. We are seeking a highly motivated Client Relationship Manager to join our team in Kuala Lumpur City.

Responsibilities:
  • Client Acquisition: Identify new business opportunities and establish relationships with potential clients.
  • Client Retention: Foster strong relationships with existing clients to ensure retention and growth of our customer base.
  • Departmental Collaboration: Work closely with different departments to ensure seamless support and resolution of client concerns.
Requirements:
  • Communication Skills: Possess excellent English communication skills, both written and verbal, to interact with clients effectively.
  • Business Development: Demonstrate the ability to identify new business opportunities and develop effective strategies to acquire new clients.
  • Teamwork: Collaborate with colleagues to achieve common goals and possess excellent interpersonal skills to build strong relationships with clients and colleagues.
  • Problem-Solving: Analyze complex problems and develop effective solutions to resolve client concerns.


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