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Program Coordinator for Key Accounts

2 weeks ago


Penang, Malaysia VAT GROUP Full time

Program Coordinator for Key Accounts

We are seeking an experienced program coordinator to join our team and support key account initiatives. The ideal candidate will have excellent organizational skills, experience in managing multiple projects, and a proven ability to deliver results in a fast-paced environment.

Responsibilities

  1. Project Coordination
  • Support the program manager in developing and implementing project plans to address key account objectives.
  • Assist in coordinating change requests from internal stakeholders to ensure alignment with business needs.
  • Collaborate with sales and application teams to prioritize change requests and communicate them effectively to customers.
Stakeholder Management
  • Build and maintain strong relationships with key account stakeholders and product managers.
  • Understand customer needs and expectations to deliver exceptional service.
  • Provide regular updates and reports on project status and key deliverables.
Performance Tracking
  • Monitor project performance against KPIs and objectives.
  • Analyze data and provide insights to drive continuous improvement.
  • Prepare detailed reports and presentations for internal and external stakeholders.

Requirements

  1. Degree in Mechanical or Manufacturing Engineering or related discipline.
  2. Professional certification such as PMP or higher equivalent.
  3. Proficiency in project management software and tools.
  4. Minimum of 2 years of experience in program/project management, preferably in key account management or customer-focused roles.
  5. Experience or knowledge in manufacturing processes, Vacuum-valve, Semi-conductor process/application.
  6. Proficiency in German language is an added advantage.