A&H Claims Analyst

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia AIG Full time

AIG is committed to creating a supportive, connected environment for our team and clients alike. As an A&H Claims Examiner, you will play a crucial frontline role that will make the most of your technical expertise.

Key Responsibilities:

  • Efficiently process A&H claims in line with AIG's guidelines, ensuring timely resolutions for customers.
  • Communicate effectively with stakeholders to foster trust and confidence between AIG and our customers.
  • Contribute to the overall efficiency of the claims team by meeting or exceeding quality and productivity targets.
  • Maintain high-quality work, adhering to AIG's procedures, policies, and processes.
  • Identify potential fraud risks and take proactive steps to safeguard AIG's operations and financial integrity.
  • Improve processes, reduce transactional costs, and enhance the effectiveness of claims handling.

Requirements:

  • Proven experience of claims processes and procedures.
  • Self-motivated and able to work under pressure with a high level of responsibility.
  • Effective time management with the ability to multi-task and prioritize to meet varying tasks and deadlines.
  • Adaptability to be able to quickly pivot in a dynamic claims environment in response to evolving demands and priorities.
  • Strong verbal and written skills.
  • To work with integrity, able to work independently or as part of a team to achieve personal and business objectives.
  • Good numeracy, literacy, and attention to detail.
  • Able to self-reflect/analyze, actively seek feedback to identify strengths and personal development.

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