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Senior Software Engineer

2 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia TIME's group Full time
{"title": "Senior Software Engineer", "content": "About the Role

As a Senior Software Engineer at Sitecore, you will be part of a dynamic team that provides technical assistance to Sitecore Partners and Customers. Your primary focus will be on investigating and resolving complex technical challenges related to Sitecore products, including the Experience Platform, Experience Manager Cloud, and Content Hub.

You will work closely with Certified Sitecore Developers worldwide, collaborating on written communication and online meetings for critical projects. Your expertise will contribute to the development of technical guides and other materials used by engineers daily.

In addition to your technical responsibilities, you will coach and assist junior engineers, helping them grow and develop their skills. This role offers opportunities for technical and personal growth in various professional areas.

Key Responsibilities
  • Investigate and resolve complex technical challenges related to Sitecore products
  • Collaborate with Certified Sitecore Developers worldwide
  • Develop technical guides and other materials
  • Coach and assist junior engineers
  • Participate in 24x7x365 shift coverage rotation
Requirements
  • At least 3 years of experience in a technical position
  • Excellent coaching skills and ability to onboard new members
  • Excellent communication and people skills
  • Ability to take decisions and provide technical guidance
  • Experience working with Microsoft technologies, including ASP.NET, C#, Visual Studio, MS SQL Server, and Azure
  • Outstanding problem-solving and logical thinking skills
  • Understanding of object-oriented programming concepts and client-server software architecture
  • Experience of working with data structures and creating software algorithms
Additional Skills
  • Managing a team
  • ITIL Certified
  • Experience in supporting SaaS platforms
  • Experience in troubleshooting software performance and scalability issues
  • Experience working with technologies such as Linux, Kubernetes, Elastic, Redis, Kibana, Grafana, Kafka, GraphQL, and Cloudflare
", "lang_code": "en-US"}