Business Development Executive
2 weeks ago
About the Team
We are a dynamic and fast-growing team that values innovation and efficiency. As a Telesales Agent, you will play a crucial role in driving business growth and revenue, while also contributing to our company's mission to provide smart mobility solutions to customers.
Job Description:
We are seeking a highly motivated and experienced Telesales Agent to join our team in Johor Bahru. The successful candidate will have a proven track record in sales and customer service, with excellent communication and presentation skills.
Key Responsibilities:
- Making outbound calls to sell products to customers.
- Receiving inbound calls from clients and responding to their inquiries.
- Providing customers with relevant information and ensuring high-quality sales interactions.
- Upselling customers to larger products and more extensive packages.
- Managing a list of potential leads and following up with them through subsequent sales pitches.
- Gathering information effectively and listening attentively to customers.
- Building rapport with customers through effective communication.
- Assisting Sales Relationship Managers in arranging appointments with clients when necessary.
Requirements:
- At least 1 year of experience in Telesales or Telemarketing.
- Possession of excellent communication and presentation skills, as well as negotiation skills to deal with customers.
- Ability to communicate in both English and Bahasa Malaysia, as this role involves engaging with clients.
- Able to converse in Mandarin would be an asset.
- Possession of a minimum education level of SPM and above.
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