Salesforce Application Architect

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Oliver James Associates Ltd. Full time

Our client is seeking an experienced CRM Business Analyst to join their team and help them develop and implement their digital platform on Salesforce. This is a challenging role that requires strong analytical and problem-solving skills, as well as experience in Salesforce and business analysis.

About the Client:
  • Top-tier insurance firm.
  • Global presence.
  • Leading provider of insurance services.
Key Responsibilities:
  • Collaborate with cross-functional teams to understand customer and vendor needs and enhance Salesforce features to meet business requirements.
  • Review business processes with users to ensure they are effectively mapped with solution and technical design.
  • Assist with Salesforce administration, configuration, and customisation.
Requirements:
  • Bachelor's degree in Computer Science, Information Systems, or any related discipline.
  • Six years of experience in an IT-related field with at least 2 years of experience in Salesforce Application development in Sales/Service Cloud and Marketing Cloud.
  • Familiarity with System Development Life Cycle and Agile Software Development.
  • Strong analytical and problem-solving skills.
  • Able to work independently and as a team player.
  • Proficient in written and spoken English and Cantonese.

This role offers the opportunity to work with a leading insurance firm and contribute to the development of their digital platform.



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