Imaging Modality Technician
7 days ago
This Equipment Service Specialist position plays a critical role in maintaining strong relationships with customer representatives, ensuring Customer Satisfaction, and maintaining all equipment models of Imaging Modality.
- Responsible for performing timely and accurate preventative maintenance, installations, FMI, and troubleshooting on medical equipment within a hospital or healthcare system.
- Acts as the primary GEHC Services face to the customer, meeting daily service repair needs and driving customer satisfaction through Service Excellence.
The ideal candidate will be responsible for:
- Managing a complex customer service area through leadership and development of team (field engineers, biomedical technicians, field technicians).
- Creating an environment to achieve ultimate customer loyalty.
- Ensuring regulatory and compliance requirements are met, adhering to company policies, procedures, and hospital protocols.
Candidates must have:
- Diploma / Bachelor's Degree in Biomedical Engineering / Electrical & Electronic.
- Technical and analytical skills, with minimum 3-year field services experience.
- Good verbal and written communication skills in local language as well as English.
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