Imaging Modality Technician

7 days ago


Klang, Selangor, Malaysia GE HealthCare Full time
About the Role

This Equipment Service Specialist position plays a critical role in maintaining strong relationships with customer representatives, ensuring Customer Satisfaction, and maintaining all equipment models of Imaging Modality.

  • Responsible for performing timely and accurate preventative maintenance, installations, FMI, and troubleshooting on medical equipment within a hospital or healthcare system.
  • Acts as the primary GEHC Services face to the customer, meeting daily service repair needs and driving customer satisfaction through Service Excellence.
Key Responsibilities

The ideal candidate will be responsible for:

  • Managing a complex customer service area through leadership and development of team (field engineers, biomedical technicians, field technicians).
  • Creating an environment to achieve ultimate customer loyalty.
  • Ensuring regulatory and compliance requirements are met, adhering to company policies, procedures, and hospital protocols.
Requirements

Candidates must have:

  • Diploma / Bachelor's Degree in Biomedical Engineering / Electrical & Electronic.
  • Technical and analytical skills, with minimum 3-year field services experience.
  • Good verbal and written communication skills in local language as well as English.


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