Senior/ Clinical Application Specialist – Women's Imaging/General Imaging/IT
7 days ago
· Coordinate the delivery of customer training with Field Engineer and Sales Groups.
· Support the sales process in technical presentations of modality products where applicable.
· Answer a wide range of questions concerning software and clinical applications.
· Strong analytical and problem-solving skills required.
· Produce well-written post-training reports and provide written product feedback.
· Successful candidate will be a self-starter, self-directed individual in a fast-paced, dynamic business environment.
· Possess strong customer management skills and the ability to work in high-pressure environments.
· Identify and report any and all customer quality or compliance concerns immediately to supervisor.
· The application expert represents the end-user (radiographer, radiologist, medical physicist) in product development and application protocols.
· Define the product specifications together with application specialists from the field and with end users.
· Support requirement analysts in translating the end-user requirements into technical product specifications.
· Responsible for the overall (clinical) validation activities (definition, tests, and documentation) including:
- Clinical validation including workflow tests.
- Usability validation.
· Support product launch for new or changed products by training and following up first customer sites.
· Provide technical/application representation and support for exhibitions and trade shows activities.
· Offer technical/application support towards suppliers and customers.
· Support sales by providing technical/application input and sales material (white papers, etc.).
· Conduct benchmarking of competitive products.
Qualification/ Requirements:· Bachelor in Biomedical Engineering Degree/Associates or RT certification.
· 1-5 years clinical experience (senior level).
· Willingness to travel.
· All clinical, modality, and product experience must be current if senior.
· Candidate should be comfortable in a clinical/patient care environment.
· Ability to operate a PC and use Windows-based software.
· Ability to work in a team-oriented environment.
· Must be able to multi-task.
· Professional disposition and demeanor.
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