Senior/ Clinical Application Specialist – Women's Imaging/General Imaging/IT

7 days ago


Klang, Selangor, Malaysia Jobstreet Malaysia Full time
Senior/ Clinical Application Specialist – Women's Imaging/General Imaging/IT

· Coordinate the delivery of customer training with Field Engineer and Sales Groups.

· Support the sales process in technical presentations of modality products where applicable.

· Answer a wide range of questions concerning software and clinical applications.

· Strong analytical and problem-solving skills required.

· Produce well-written post-training reports and provide written product feedback.

· Successful candidate will be a self-starter, self-directed individual in a fast-paced, dynamic business environment.

· Possess strong customer management skills and the ability to work in high-pressure environments.

· Identify and report any and all customer quality or compliance concerns immediately to supervisor.

· The application expert represents the end-user (radiographer, radiologist, medical physicist) in product development and application protocols.

· Define the product specifications together with application specialists from the field and with end users.

· Support requirement analysts in translating the end-user requirements into technical product specifications.

· Responsible for the overall (clinical) validation activities (definition, tests, and documentation) including:

  1. Clinical validation including workflow tests.
  2. Usability validation.

· Support product launch for new or changed products by training and following up first customer sites.

· Provide technical/application representation and support for exhibitions and trade shows activities.

· Offer technical/application support towards suppliers and customers.

· Support sales by providing technical/application input and sales material (white papers, etc.).

· Conduct benchmarking of competitive products.

Qualification/ Requirements:

· Bachelor in Biomedical Engineering Degree/Associates or RT certification.

· 1-5 years clinical experience (senior level).

· Willingness to travel.

· All clinical, modality, and product experience must be current if senior.

· Candidate should be comfortable in a clinical/patient care environment.

· Ability to operate a PC and use Windows-based software.

· Ability to work in a team-oriented environment.

· Must be able to multi-task.

· Professional disposition and demeanor.

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