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Invoice to Cash Operations Head
1 week ago
The successful candidate will be responsible for building, managing, and driving a high-performing I2C function across the Kuala Lumpur Shared Service Centre, providing standardised service delivery for countries in scope of the SSC, ensuring high-quality deliverables resulting in strong customer service.
Main Activities- Project Management: Manage finance transition projects and continuous improvement projects that impact the I2C function, including planning, resourcing, knowledge transfer, readiness assessment, and issue resolution.
- Service Delivery: Conduct regular reviews of internal controls, risk, and control matrices (RACM) with Internal audits, review policies, and ensure adherence, implementing corrective actions and enhancements based on control reviews and audit findings.
- Team Management: Lead, monitor, and improve the performance and efficiency of the I2C function using KPIs and associated reports, maintain the service catalogue for the I2C function, and build and maintain strong relationships with stakeholders.