Support Solutions Engineer

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Logiwa Full time

Logiwa is a leading provider of warehouse management solutions, and we are seeking an experienced Support Solutions Engineer to join our team. In this role, you will be responsible for providing advanced technical support to customers, ensuring their satisfaction and success with our WMS solution.

Job Description:
  • Technical Support: Respond to customer inquiries, troubleshoot and resolve complex technical issues, and provide effective solutions through various communication channels.
  • Cross-Functional Collaboration: Work with software development, product management, and quality assurance teams to resolve customer issues and improve product functionality.
  • Documentation and Knowledge Sharing: Document troubleshooting procedures and create knowledge base articles for common customer inquiries.
Requirements:
  • Education and Experience: BS/MS in engineering or computer science, or industrial engineering, with at least 5 years of experience in providing technical support for WMS solutions.
  • Technical Skills: Advanced ability to analyze and resolve issues, knowledge of warehouse operations, and excellent problem-solving and communication skills.
  • Soft Skills: Ability to work independently while researching and developing solutions to customer issues, but also being able to collaborate in a team environment.


  • Kuala Lumpur, Kuala Lumpur, Malaysia Novelte - Robotic Solutions Full time

    Novelte (M) Sdn. Bhd., a leading provider of end-to-end robotic solution services, empowers clients to adopt cutting-edge robotic technologies and streamline operations. Our scope of services includes robotic system design, hardware and software procurement, tailor-made application development, robotic system integration, and commercial consultation.The Job...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Novelte - Robotic Solutions Full time

    We are seeking a talented individual to join our team as a Field Engineer at Novelte (M) Sdn. Bhd. As a Field Engineer, you will be responsible for:Key ResponsibilitiesProviding technical support to customers and resolving technical issues.Collecting and analyzing customer feedback to improve services.Creating technical documentation and recording work...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Logiwa Full time

    Logiwa Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaWhy work at Logiwa WMS?Logiwa is a rocket headed straight for the moon Since 2017, we have been dedicated to being a world-class partner for warehouse and inventory based businesses. We have the most integrated software in our class, and we provide seamless inventory and warehouse management...

  • Support Engineer

    2 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia e2open Full time

    We are seeking an accomplished Support Engineer - Technical Solutions to join our team at E2open. In this role, you will be responsible for delivering high-quality technical support services to our global clients.Main Responsibilities:You will engage with customers to understand their technical requirements, providing tailored solutions to meet their...


  • Kuala Lumpur, Kuala Lumpur, Malaysia MindPec Solutions Full time

    About MindPec SolutionsMindPec Solutions is a leading provider of IT services and consulting, dedicated to delivering innovative solutions that meet the ever-evolving needs of our clients. We pride ourselves on our commitment to excellence, customer satisfaction, and employee growth.If you are passionate about networking, enjoy working in a collaborative...


  • Kuala Lumpur, Kuala Lumpur, Malaysia AEG Power Solutions GmbH Full time

    Team LeadershipWe are looking for an experienced Applications Engineering Team Lead to join our team. As a leader, you will be responsible for managing and supervising a team of engineers to deliver high-quality results and meet strategic objectives.Main Responsibilities:Lead and manage the Application Engineering team to achieve strategic objectives and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia MindPec Solutions Full time

    **MindPec Solutions is Hiring**We are looking for an experienced Data Center Network Engineer to join our team.The successful candidate will have a strong background in data center networking, with expertise in switching technologies such as STP, RSTP, VTP, VSS, vPC, vDC, MSTP, LACP, VLAN. They should also have hands-on experience with Cisco switching...

  • Solutions Engineer

    2 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Constructor Group Full time

    Join to apply for the Solutions Engineer (English Speaking) role at Constructor Tech.Constructor TECH is an all-in-one platform for education and research. With expertise in machine intelligence and data science, Constructor is built to cater to the needs of schools, higher education, corporate training, alternative credentials, and professional sports,...

  • IT Support Engineer

    4 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia HTC Global Services Full time

    HTC Global Services is seeking an experienced IT Support Engineer to join their team. As an IT Support Engineer, you will be responsible for providing top-notch support to clients by troubleshooting and resolving technical issues related to middleware solutions.Key Responsibilities:Provide weekend & holiday standby support in shift rotations.Monitor system...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full time

    Job Description: Technical Solutions EngineerBusinesslist is seeking a highly skilled Technical Solutions Engineer to join our team. In this role, you will be responsible for designing, developing, and implementing technical solutions that meet our business needs.Key Responsibilities:Design and develop technical solutions, including software applications,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia KMS Solutions, Inc. Full time

    Principal Automation Test Engineer, KMS Solutions1 week ago Be among the first 25 applicantsCompany DescriptionKMS Software: Leverage software domain expertise to help clients make better business decisions in technology platforms, increase speed-to-market, and gain critical development support through innovative technology solutions.KMS Solutions: Empower...

  • Sale Engineer

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia GTE Solutions Sdn Bhd Full time

    WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaTechnical Director at GTE Solutions Sdn BhdCompany DescriptionGTE Solutions provides clients with a competitive advantage by designing and implementing flexible, high-quality, expertly engineered data center infrastructure solutions. From full-custom design and build projects to modular,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia KMS Solutions, Inc. Full time

    Principal Automation Test Engineer, KMS Solutions2 days ago Be among the first 25 applicantsCompany DescriptionKMS Technology was established in 2009 as a U.S.-based software services company. With development centers in Vietnam and Mexico, we have been trusted globally for the superlative quality of our software consulting & development services, technology...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hexa Business Full time

    About This JobThis is a unique opportunity to work as a Software Engineer at Hexa Business. As part of our team, you will be responsible for delivering reliable IT solutions and efficient support services.Key ResponsibilitiesContribute to the development of high-quality software solutions that meet customer needs and expectations.Collaborate with...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Trilliant Networks Full time

    Trilliant offers a universal communications platform that is at the convergence of the smart grid, smart city, and global Industrial Internet of Things (IIoT) applications. We bring together multi-technology solutions, global capabilities, and mission-critical communications to deliver future-proof solutions.We are a device-agnostic, integrated,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Novelte Full time

    Engineering Support SpecialistWe are seeking an experienced Engineering Support Specialist to join our team at Novelte - Robotic Solutions. In this critical role, you will provide senior-level technical support to our customers, ensuring high-quality solutions and resolving complex issues efficiently.Key Responsibilities:Provide senior-level technical...


  • Kuala Lumpur, Kuala Lumpur, Malaysia iSoftStone Full time

    iSoftStone is a leading provider of IT services and consulting. We are seeking a Senior Cloud Engineer to join our team and lead the design, implementation, and support of robust cloud architectures.This role requires expertise in cloud platforms, containers, and middleware technologies to create scalable solutions. The ideal candidate will have strong...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Lorien Engineering Solutions Full time

    We are seeking a highly motivated and organized individual to join our team as a Learning Administrator 2.About the CompanyLorien Engineering Solutions is a global leader in providing innovative solutions to complex engineering challenges.We are committed to delivering exceptional results and exceeding our clients' expectations.Key Responsibilities:Project...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full time

    Job Overview:BizList seeks an experienced Desktop Engineer to join our global IT service and consulting company. In this role, you will provide technical support to clients and work closely with our infrastructure operations and engineering teams to maintain Service Level Objectives and ensure security and compliance tasks are met.Your responsibilities will...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Abhidi Solutions Full time

    WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaJob Title: Solutions ArchitectAbhidi Solutions is looking for a Solutions Architect with the following qualifications:8+ years' architecting and engineering experience with deploying solutions in AWS & Azure Cloud and VMWare's virtualisation technologies.Good knowledge and understanding of cloud...