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Credit Management Specialist

3 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Singtel Full time

The Credit Management Specialist will play a pivotal role in ensuring the timely payment of outstanding debts from enterprise and corporate clients. Key responsibilities include verifying payments, following up on overdue accounts, reconciling accounts, preparing reports, assessing credit risk, resolving disputes, maintaining documentation, and collaborating with other departments to manage Accounts Receivable (AR) functions and Credit Control operations effectively.

Key Responsibilities:
  • Following up on overdue accounts for enterprise/corporate clients and preparing reports for submission
  • Developing and maintaining relationships with customers to ensure timely payment of outstanding debts
  • Implementing collection strategies to minimize overdue accounts and resolve payment disputes
  • Reconciling accounts to ensure all payments are applied correctly and discrepancies are resolved promptly
  • Investigating and resolving customer disputes and queries regarding payments, ensuring minimal impact on cash flow
Requirements:
  • Bachelor's degree in finance, accounting, or a related field
  • Proven experience with a minimum of 2 years in a credit control or accounts receivable role
  • Strong knowledge of credit control processes and relevant legal procedures
  • Strong analytical, communication, and negotiation skills in English
  • Proficient in Microsoft Excel and possess basic accounting knowledge
  • Meticulous and strong eye for detail
  • Experience with SAP is highly advantageous