Senior Restaurant Leader
2 weeks ago
Hiredly X is seeking a highly skilled General Manager to lead our restaurant operations. As a key member of our team, you will be responsible for managing customer experience, team building, financial management, and expansion strategies to drive growth and profitability in the F&B industry.
Main Responsibilities- Develop and implement systems that enhance customer satisfaction across all outlets, ensuring a seamless and enjoyable dining experience.
- Oversee food preparation, guaranteeing adherence to standard operating procedures (SOPs) for quality and consistency.
- Maintain high standards of cleanliness, meal availability, and scheduling to ensure efficient service delivery.
- Ensure swift, friendly, and hygienic service, addressing and minimizing issues such as order mix-ups, cancellations, foreign objects, and meal unavailability.
- Recruit, train, and develop managers, area managers, and outlet crew to create a cohesive and efficient workforce, promoting a positive work environment and driving employee engagement.
- Establish a training academy and implement ongoing training initiatives to enhance skills and knowledge, fostering a culture of continuous learning and improvement.
- Set up incentive structures, reporting lines, and processes to reward performance, recognizing and celebrating individual and team achievements.
- Address underperformance promptly to maintain a high standard of operations, providing constructive feedback and coaching to support growth and development.
- Manage the profit and loss statement (P&L) of outlets, analyzing financial data to inform business decisions and optimize revenue streams.
- Drive revenue through excellent service, local store marketing, and effective sales strategies, enhancing the customer experience and increasing loyalty.
- Optimize labor costs and reduce overhead expenses in logistics, management, and waste, maintaining a lean and efficient operation.
- Operational Expertise: Proven ability to manage complex operations, with a hands-on approach to problem-solving and process improvement.
- Leadership and Team Building: Strong leadership skills, with the ability to motivate, train, and set high standards for the team, promoting a positive and productive work environment.
- Adaptability: Ability to remain calm under pressure, adapt quickly to changing circumstances, and execute improvements based on feedback.
- Results-Driven: Proven track record of achieving goals, focused on execution, and proactive in solving problems to meet and exceed targets.
- Customer-Centric Mindset: Commitment to enhancing the customer experience through innovative solutions and efficient service, delivering exceptional results and driving business growth.
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Kuala Lumpur, Kuala Lumpur, Malaysia A&W (Malaysia) Sdn Bhd Full timeA&W Restaurant Manager/ Asst Restaurant Leader Job Description About the Role: We are seeking a highly skilled and experienced restaurant manager to join our team at A&W (Malaysia) Sdn Bhd. As an assistant restaurant manager, you will be responsible for providing leadership and managing the restaurant in achieving company goals. Duties and Responsibilities:...
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Restaurant Operations Leader
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Restaurant Profit Centre Leader
1 week ago
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Restaurant Business Leader
2 days ago
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Restaurant Manager
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Senior Executive Leader
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Marketing Manager
2 weeks ago
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Fine Dining Restaurant Leader
1 week ago
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Senior Administration Leader
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Fine Dining Establishment Leader
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Senior Accounts Executive
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Kuala Lumpur, Kuala Lumpur, Malaysia Dynasty Dragon Seafood Restaurant Full timeResponsibilitiesManage the month end closing and generate monthly and yearly management reports on timely basis.Ensure compliance with applicable rules, standards, and requirements, including SST, corporate tax, income tax & e-invoice.Monitor cash flow, manage funding requirements and optimize company's financial resources.Communicate with property agents...
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purchasing senior executive
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Senior Brand Manager
7 hours ago
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Team Leader
2 weeks ago
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