Senior Payment Management Specialist

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full time
About This Opportunity

We are seeking a highly skilled Senior Payment Management Specialist to join our team in Kuala Lumpur, Malaysia. As a key member of our payment operations team, you will play a pivotal role in ensuring seamless payment processing and resolving payment-related enquiries and chargeback disputes.

Key Responsibilities
  • Oversee payment processing operations to ensure smooth transactions on Shopee marketplace.
  • Manage payout activities, ensuring accuracy, timeliness, and adherence to SOP.
  • Analyze chargeback cases, gather evidence, and prepare responses to resolve disputes.
  • Work with internal teams to resolve payment inquiries and issues.

Our ideal candidate has extensive knowledge of payment processing systems, industry regulations, and chargeback processes.



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