Technology Vendor Management Specialist

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

At Prudential Hong Kong Limited, we are seeking a highly skilled Technology Vendor Management Specialist to join our team. In this role, you will be responsible for overseeing and optimizing the relationships between the organization and its technology vendors.

Job Description:

The successful candidate will lead the process of selecting technology vendors through rigorous evaluation and due diligence. They will oversee the onboarding process to ensure smooth integration of vendor services or products. Additionally, they will negotiate contracts to secure favorable terms, including pricing, service levels (SLAs), governance, and compliance requirements, with a focus on maximizing value and minimizing risk.

Key Responsibilities:

  1. Vendor Selection and Onboarding: Lead the process of selecting technology vendors through rigorous evaluation and due diligence. Oversee the onboarding process to ensure smooth integration of vendor services or products.
  2. Contract Negotiation and Management: Negotiate contracts to secure favorable terms, including pricing, services levels (SLAs), governance, and compliance requirements, with a focus on maximizing value and minimizing risk.
  3. Performance and Relationship Management: Regularly monitor and manage vendor performance against contracted service levels and KPIs; escalate issues to senior management/relationship owners in a timely fashion. Conduct regular performance and service reviews and provide feedback to vendors.

Requirements:

  • Over 5 years of experience in vendor management, procurement, or related field.
  • Expertise in contract negotiation and management.
  • Proven track record in effective strategic partnerships with technology vendors and suppliers.
  • Proficient in risk management and compliance oversight.
  • Ability to communicate effectively with a wide range of stakeholders, including senior management, vendors, and business partners.


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