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Customer Planning Specialist

2 months ago

Johor Bahru, Johor, Malaysia Minde Group (Recruitment Company) Full time
Job Description

We are seeking a highly skilled Customer Planning Specialist to join our team at Minde Group. As a key member of our operations team, you will play a critical role in ensuring the success of our business.

Key Responsibilities:
  1. Meet Revenue Targets: Collaborate with cross-functional teams to develop and implement strategies that drive revenue growth and meet company objectives.
  2. Plan and Execute Demand: Analyze customer demand trends and work closely with schedulers to ensure accurate loading plans and timely shipments.
  3. Cross-Functional Collaboration: Develop and maintain strong relationships with internal and external stakeholders to drive business results.
  4. Communication and Reporting: Provide timely and accurate information to internal customers and stakeholders through regular reports and presentations.
  5. Analytical and Problem-Solving Skills: Utilize data analysis and problem-solving skills to identify opportunities for process improvements and cost savings.
  6. Project Management: Prioritize and manage multiple projects simultaneously to meet deadlines and drive business results.
  7. Inventory Management: Collaborate with factory teams to review materials and capacity constraints, and develop strategies to reduce excess and aging inventory.
  8. Reporting and Analytics: Generate regular reports on material status, inventory levels, quality, and delivery status to inform business decisions.
  9. Customer Satisfaction: Ensure on-time delivery and high customer satisfaction rates to drive business growth and revenue.
  10. Process Improvement: Identify opportunities for process improvements and implement changes to drive efficiency and cost savings.