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Customer Service Representative

7 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Uniqlo Full time

We are looking for a highly skilled and customer-focused Customer Service Representative to join our team at UNIQLO.

**Job Description:**

  • Customer Engagement: Deliver exceptional customer experiences, responding to customer inquiries and providing product information.
  • Product Knowledge: Develop and maintain strong product knowledge to provide accurate and helpful advice.
  • Conflict Resolution: Handle customer complaints and resolve issues promptly and professionally.
  • Team Collaboration: Work closely with colleagues to achieve sales targets and maintain a positive work environment.

**Requirements:**

  • Diploma/Bachelor Degree and above.
  • Excellent English and Bahasa Malaysia language skills.
  • Flexibility to work on shift basis.
  • Pleasant appearance and good grooming.
  • Customer-oriented and team player.
  • Strong integrity and discipline.