Senior Support Specialist L2/L3

4 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Oxydata Software Full time
Job Title: Senior Support Specialist L2/L3

At Oxydata Software, we are seeking a highly skilled Senior Support Specialist L2/L3 to join our team. This role will be responsible for providing technical support and troubleshooting expertise on Informatica, Teradata, and Hadoop platforms.

Key Responsibilities:
  • Provide technical support and troubleshooting expertise on Informatica, Teradata, and Hadoop platforms.
  • Work with technical teams to derive permanent fixes for complex issues.
  • Develop and maintain knowledge of data warehousing concepts and technologies.
  • Collaborate with cross-functional teams to resolve technical issues and improve overall system performance.
  • Stay up-to-date with industry trends and emerging technologies to provide innovative solutions.
Requirements:
  • 6-10 years of experience in a technical support role.
  • Strong knowledge of Informatica, Teradata, and Hadoop platforms.
  • Excellent problem-solving and analytical skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong communication and interpersonal skills.
Preferred Qualifications:
  • Oracle Data Integrator experience.
  • SQL (Teradata/Oracle) intermediate/advance skills.
  • Big Data/Hadoop experience.
  • Java/Python programming skills.
  • UNIX Shell scripting experience.


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