Malaysian Payment Ecosystem Manager

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Boost Full time

The digital payment landscape in Malaysia is complex and ever-evolving, driven by innovative financial services that prioritize convenience, transparency, and accessibility. At Boost-RHB, we are committed to making a positive impact on our customers' lives through inclusive financial services that can be seamlessly integrated into their daily routines.

As a Payment Product Owner, you will have the unique opportunity to shape the future of digital payments in Malaysia, working closely with cross-functional teams to enhance our digital payment offerings and drive business growth.

Key Responsibilities:

  • Payment Rail Expertise:
  • Demonstrate a deep understanding of payment rails in Malaysia, including DuitNow, and other local and international payment networks.
  • Stay up-to-date on the latest developments and regulations in the Malaysian payment landscape.
  • Analyze market trends to identify opportunities for product enhancement and innovation.

  • Product Development:
  • Collaborate with the UIUX and tech teams to design and develop cutting-edge digital payment solutions tailored to the Malaysian market.
  • Drive the end-to-end product development lifecycle, from ideation to implementation, ensuring seamless integration with local payment rails.

  • Compliance and Security:
  • Ensure all payment products adhere to regulatory requirements and industry best practices.
  • Implement robust security measures to safeguard customer data and transactions, mitigating risks associated with digital payments.

  • User Experience Optimization:
  • Continuously assess and improve the user experience of digital payment products, focusing on simplicity, speed, and convenience for customers.
  • Conduct usability studies and gather feedback to refine payment interfaces and functionalities.

  • Partnership and Collaboration:
  • Collaborate with external partners, financial institutions, and regulatory bodies to establish strategic alliances and expand the digital payment ecosystem.
  • Negotiate agreements and contracts with payment service providers to ensure seamless connectivity and interoperability.

  • Data Analysis and Reporting:
  • Utilize data analytics to track payment product performance, identify patterns, and derive actionable insights.
  • Prepare regular reports and presentations for management, highlighting key performance metrics and suggesting improvements based on data analysis.

Requirements

We are seeking an individual with the following qualifications and qualities:

  • Strong knowledge of payment rails, protocols, and technologies, including API integration and mobile payment systems.
  • Minimum of 5 years of experience in digital payment product development and management, specifically within the Malaysian market.
  • Familiarity with regulatory frameworks governing digital payments in Malaysia.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external partners.
  • Analytical mindset and proficiency in data analysis tools and techniques.
  • Proven track record of successfully launching and managing digital payment products in the Malaysian financial industry.
  • Bachelor's degree in business, Finance, Computer Science, or any related field.


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