Chat Support Specialist
2 weeks ago
TDCX Federal Territory of Kuala Lumpur, Malaysia
Fintech Live Chat Support Job Description:We power the world's best brands by delivering top-tier digital customer experiences.
Responsibilities:- Resolve customer issues clearly and efficiently.
- Ensure first contact resolution & follow-ups with internal teams.
- Share feedback to improve tools, procedures & customer journey.
- Diploma/Degree holders in any field (Fresh grads welcome).
- Preferably 2+ years' experience in a similar role.
- Comprehensive medical, insurance & social security coverage.
- Premium workspaces in accessible locations.
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Live Chat Optimization Specialist
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Bitget Full timeJob DescriptionWe are seeking a highly skilled Live Chat Optimization Specialist to join our team at Bitget. This is an exciting opportunity for someone who is passionate about improving customer experience through live chat optimization.Key ResponsibilitiesBenchmark competitors' customer service performance to identify strengths and improvement...
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digital live chat support
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia SRG Asia Pacific Sdn Bhd Full timeThis job is about being a Digital Live Chat Support Agent, where you help customers in real-time through chat. You might like this job because you enjoy solving problems and making people happy while working in a lively team environmentJoin Our Team as a Digital Live Chat Support AgentAre you passionate about providing excellent customer service and thrive...
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Financial System Specialist
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ola Chat Full timeCompany Overview:Ola Chat is a cutting-edge technology company that offers innovative solutions for the financial industry. Our team of experts is dedicated to delivering high-quality products that meet the evolving needs of our clients.Job Description:As a Product Manager, you will play a key role in planning and analyzing requirements for financial...
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Global Customer Support Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia GO Markets Support Full timeJob DescriptionAt GO Markets, we are a leading global broker dedicated to delivering exceptional services to our clients. Our Asia Pacific Headquarters in Kuala Lumpur serves as the hub for our Information Technology services, Marketing, and Customer Support operations across the region.As a Customer Support Officer, you will be responsible for providing...
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Risk Management Lead
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ola Chat Full timeJob DescriptionAs a Fraud Prevention Specialist at Ola Chat, you will play a crucial role in preventing and detecting fraudulent activities within our platform.You will be responsible for establishing a robust workflow and plan based on our current business structure, implementing and improving SOPs, and conducting real-time monitoring of suspended...
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Fraud Prevention Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ola Chat Full timeAbout the RoleWe are seeking an experienced Operational Efficiency Expert to join our team at Ola Chat.In this role, you will be responsible for optimizing our business processes to improve efficiency and reduce costs.You will work closely with our team to identify areas for improvement, develop and implement process improvements, and monitor progress.Your...
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Live Chat Support Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia TDCX Full timeTDCX is an award-winning digital customer experience solutions provider that helps global brands deliver exceptional experiences.About UsWe work with top brands to build customer loyalty and drive revenue growth through innovative solutions and passionate people.Job DescriptionWe're looking for a highly analytical and detail-oriented Fraud Analyst to join...
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Software Engineer
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ola Chat Full timeOla Chat WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaSoftware Engineer (Go)Ola Chat is a global Internet Technology company which focuses on mobile applications. We believe technology can better connect people in meaningful ways and are constantly pushing the boundaries of how tech can be more "human" through our many exciting...
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Technical Support Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Scicom (MSC) Berhad Full timeJob DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing excellent customer service and technical support to our customers.The successful candidate will have strong technical skills and the ability to communicate effectively with customers in...
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Technical Support Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia JustLogin Full timeAbout the RoleWe are seeking an experienced Technical Support Specialist to join our team. The ideal candidate will possess excellent customer service skills and have a strong background in troubleshooting technical issues.The successful candidate will be responsible for resolving customer inquiries via phone, email, and chat, as well as providing timely and...
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Telecommunications Support Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Starhub Ltd Full timeTelecommunications Support SpecialistWe are seeking a skilled Telecommunications Support Specialist to join our team at Starhub Ltd. In this role, you will be responsible for providing expert technical support to our customers.About the JobThis position requires a strong background in telecommunications and the ability to troubleshoot complex technical...
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Customer Support Specialist
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Qashier Pte Ltd Full timeKey ResponsibilitiesWe are looking for a Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional service to our merchants. This includes:Off-site troubleshooting and resolving technical issues through phone, email, and live chat within target SLAs.Partnering with our merchants to...
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Technical Support Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Techno Mech (M) Full timeTECHNICAL SUPPORT SPECIALISTAs a Technical Support Specialist, you will play a crucial role in ensuring that our customers receive timely and effective assistance with their queries. This position requires a high level of technical expertise, combined with excellent communication skills.In this role, you will be responsible for:Responding to customer...
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Gaming Support Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia PEOPLE PROFILERS Full timeAbout the RoleWe are looking for a highly skilled Gaming Support Specialist to join our team at PEOPLE PROFILERS. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to gamers.Key ResponsibilitiesProvide technical support to gamers via email, chat, social media, and other online...
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Support Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Simplus Full timeAbout the JobWe are looking for a dedicated Customer Support Specialist who can provide top-notch support to our customers. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and maintaining a positive reputation for our company.Responsibilities:Customer Communication: Respond to customer inquiries via...
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Backend Software Developer
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ola Chat Full timeAs a seasoned software engineer at Ola Chat, you will be working on developing stable, high-performance and extensible back-end services using Go. We are seeking a highly skilled professional with a strong background in software development to join our team.The ideal candidate will have at least 2 years of experience in Linux system programming and network...
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Live Chat Operations Manager
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia SRG Asia Pacific Full timeWe are seeking a seasoned Live Chat Operations Manager to oversee our live chat support team at SRG Asia Pacific. As a key member of our digital support team, you will play a vital role in ensuring high-quality customer interactions and seamless operations within our digital channels.About the PositionThe ideal candidate will have proven experience in a...
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Customer Support Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia JustLogin Full timeWe are seeking a skilled and enthusiastic individual to join our team as a Customer Support Specialist.Key Responsibilities:Provide timely and effective solutions to customer inquiries via phone, email, and chat.Troubleshoot and resolve technical issues related to our HRMS software.Maintain detailed records of customer interactions and support issues in our...
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IT Support Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia NTT DATA Full timeOverviewWe are seeking a skilled IT Support Specialist to join our team in Kuala Lumpur, Malaysia. As a Field Tech Analyst, you will provide support on IT requests and break-fix to NTT client's employees in person and through phone calls, chats, and emails.ResponsibilitiesProvide onsite and remote support for multiple locations using remote support tools to...
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Customer Support Specialist
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Qashier Pte Ltd Full timeCustomer Support Specialist (Malaysia and Singapore Market)About the job Customer Support Specialist (Malaysia and Singapore Market)Want to be part of the fastest-growing startup that is at the intersection of Retail, Fintech, and Data?Qashier is looking for a Customer Support Specialist to support our growth This role might be for you if you have knowledge...